Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
In a long article in The Register, Andrew Orlowski looks at the many problems Nokia faced the other day with the launch of its Ovi Store, and criticises the company for a lack of focus on people’s needs: “Firstly, Nokia…
Natasha Schull, assistant professor in the MIT Program in Science, Technology, and Society, says Vegas gambling machines designed to get people to ‘play to extinction’. “After more than a decade of research that included lengthy observations and interviews focused on…
New York Magazine has published a long article by Sam Anderson on “Twitter, Adderall, lifehacking, mindful jogging, power browsing, Obama’s BlackBerry, and the benefits of overstimulation.” “Free-associative wandering is essential to the creative process; one moment of judicious unmindfulness can…
Leading up to the 2009 Mobile Money Summit CGAP, an independent policy and research centre dedicated to advancing financial access for the world’s poor, is running a podcast series with some of the key people involved in the CGAP/DFID Branchless…
Global Post reports on how millions in Ghana are entering the banking system through mobile phone system. “Nobody stands to benefit quite like Africa’s increasingly powerful telecom companies, the conglomerates who built this continent’s cellular towers and enable its calls.…
Stephen Wolak, the brain behind Vodafone’s Betavine community, has launched a new social change community “where we look at how mobile technology and mobile services can bring about positive social change, particularly in developing countries.” The concept, he says, “is…
Nokia Conversations is reporting on a rare behind-closed-doors Nokia design event dubbed The Inside Story. According to a first post, Alastair Curtis, Head of Design at Nokia, shared the design insight that your mobile is becoming more of a “sixth…
Consumer Electronics 3.0 is the name Intel has chosen for a new concept of seamless integration of internet and television. The CE 3.0 website is rich in content, but more than that, it exemplifies the relevance of a user-centred approach…
Daniel Szuc is a principal consultant at a Apogee Usability Asia Ltd, based in Hong Kong, and previously worked on a usability team for Telstra Australia. When he moved to Hong Kong in 1998, he went about looking for jobs…
The latest issue of Ubiquity, a web-based publication of the Association for Computing Machinery (ACM), contains a fascinating account by Phillip Tobias on the emerging design principles that will generate a positive user experience, and satisfied and loyal users. “Think…
Dr Paul Twomey, president of the internet admin body Icann, talks about the net’s potential for change. “The mobile global internet is growing quickly to connect billions of people, devices and things. It offers much greater productivity and lower barriers…
BBC technology correspondent Mark Ward reports on a research project that uses Facebook, mobile phones, and energy meters to nudge people into living healthier lives. “The three-year project will see how people react when data is fed back to them…
Steve Calde, a principal design consultant at Cooper, writes in Cooper Journal on the implications of designing for first time use. “A person is a first-time user exactly once (and in the case of the infusion pump, because of training…
Joe Lamantia, experience architect and strategist at MediaCatalyst, has recently been writing a column for UXmatters. Entitled “Everyware – designing for the ubiquitous experience,†the series aims to explore user experience and design in the era of ubiquitous computing. First…
Carl Honoré, author of In Praise of Slow and Under Pressure and a self-proclaimed proponent of the Slow Movement, is the writer of the latest contribution to Vodafone’s Receiver magazine. In his piece, Honoré argues that in a world of…
Alice Rawsthorn of The New York Times has published an article on social design and service innovation: “When Ritt Bjerregaard became lord mayor of the city of Copenhagen in 2006, she was astonished to discover how many working days were…
On Fora.TV you can find a video of RISD president John Maeda’s talk at O’Reilly’s Web 2.0 expo, where he discusses people participation processes at RISD. Watch video
Design Innovation Scotland has published a white paper by John Thackara, entitled Clean Growth: From Mindless Development to Design Mindfulness. It’s the first in a series whose aim is “to stimulate thought and debate about…radical solutions to real-world challenges”. The…
Erik Hersman reports on his blog White African from the e Fletcher mBanking conference in Nairobi. Talking Mobile Banking in Kenya Notes from the panel “Perspectives on Mobile and Branchless Financial Service” Volume vs Value in Mobile Payment Systems Talk…
Nokia’s Ideas Project published a feature story on why technology may be making money superfluous. “We’re entering a time in which products are expected to give themselves over as platforms for innovation and reinvention. Even money, something we tend to…