Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The Wall Street Journal reports on how businesses are tapping designers for innovative ideas on management. “When New York’s Memorial Sloan-Kettering Cancer Center wanted to make the chemotherapy process easier on patients three years ago, it sought help from an…
Last week frog design and IxDA NY organised Tiger.Blam, a public conversation with Nokia’s Jan Chipchase on effective design research in cross-cultural mobile markets, or in other words, how he ‘designs’ his research expeditions. No video or presentation download is…
In this nearly 27 minute video Bruce Sterling, a leading futurist, speaker, columnist and science fiction writer, shares his vision on where mobile is heading. Preaching his story from a somewhat unconventional place, the pulpit instead of the stage, he…
Two user experience magazines landed on my desk this week. They are available only to subscribers, both in print and online. But subscriptions are relatively cheap. User Experience is the quarterly magazine of the Usability Professionals’ Association (membership is a…
Mike Kuniavsky of ThingM wrote an article on ubiquitous computing user experience design for ACM’s interactions magazine. The user experience design of most everyday ubiquitous computing devices—things you see in gadget blogs—is typically terrible. That’s because we do not address…
A world in which consumers can access movies, music, television programs and other media content from their sofas at the touch of a button is taking shape but you can’t settle into a couch there just yet, according to the…
Videos of the September LIFT conference in Seoul, Korea are slowly being posted. The latest one is by Jan Chipchase, a well-known Nokia user researcher. “He details the nine trends he thinks will shape the future of social interactions, trends…
The Nordic Innovation Centre recently published a report on user-driven innovation in the Nordic region. The 137 page report describes in detail what user-driven innovation actually is, outlines the current state of affairs in each of the five countries (Denmark,…
Simon Pulman-Jones, head of ethnography & innovation at GfK NOP, argues that ethnography can provide unparalleled insight into any given experience from your customers’ point of view, and describes how it is different from ‘normal’ research. The unique value of…
Adrian Chan, a social media expert and social interaction theorist at Gravity7, makes a nice attempt at setting out a new model for social interaction design. “Social interaction design works by respecting the psychological and social, the ambiguity not the…
In a long article today, CNN explores the Internet of Things and to some of the thinkers on the topic, including Vint Cerf and Bruce Sterling. It’s called “The Internet of Things” — at least for now. It refers to…
The Department of Anthropology at the University of California at Irvine recently organised a workshop on innovation in digital money, entitled Everyday Digital Money. The workshop examined this emerging, complex, and unevenly distributed landscape of digital money innovation from cultural,…
In a cover article, BrandWeek explores the value of design thinking. While the design-thinking approach may sound rather seat-of-the-pants, the truth is that it’s surprisingly regimented, consisting of three phases: observation, ideation and implementation. […] Focus groups have their place,…
Nokia Open Studios are a design research method for engaging communities in shanty towns. According to Nokia’s senior design manager Younghee Jung, they were set up as a community design competition with the theme of ‘design your ideal mobile phone’,…
The latest report by UK education innovator Futurelab introduces to the concept of social justice and practices of user-centred design in learning and education, and looks at how theories for changing the world marry up with methods to implement these…
Somebody else’s phone is a new Nokia campaign advertised in London that does a great job of depicting the life of an early to mid twenty year-old through their text messages, MMS and pictures. (via Alexandra Deschamps-Sonsino)
The World as Flatland – Report 1 Designing universal knowledge Gerlinde Schuller Lars Müller Publishers, 2008 ISBN 978-3-03778-149-4 Knowledge is power. If one possesses a collection of the “universal knowledge” of the world, one has ultimate power. Establishing comprehensive, global…
CNN reports on how Donald Norman wants designers to be more inclusive: The future of design could see the divide between able-bodied and disabled people vanish. Don Norman , design Professor at Northwestern University in Illinois, and the author of…
The latest publication of the UK think tank Demos looks at the future of social networks and the civil implications they are bringing about: Humans are social animals, spinning intricate webs of relationships with friends, colleagues, neighbours and enemies. These…
Alex Soojung-Kim Pang has written a long reflection on tinkering as a way of knowing following a recent conference on the same topic. It is highly recommended reading: “You can define tinkering in part in contrast to other activities. Mitch…