Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Leigh Duncan of Live Path argues in a long post on his blog that user experience is an interface discipline, part of the wider field of customer experience management. It is all a matter of definitions of course, but in…
The UK Design Council launched today Design of the time (DOTT, in short), a £50 million, ten-year initiative to re-design the UK that begins in North East England in 2007. DOTT, which is lead by John Thackara, gives the UK…
Future Perfect is the blog of Jan Chipchase, who works in the User Experience Group at Nokia Research. He defines it as a blog “about the collision of people, society and technology, drawing on issues related to the user research…
Steve Portigal pointed out to me that he just wrote up his own impressions on four user experience related conferences he attended this autumn: – Creative CanUX in Banff in September – About, With, and For (AWF) in Chicago…
A very insightful story by Geraldine Bedell in today’s Observer explores the latest thinking on the role of design as a means to develop solutions to services, business models and social issues, and the controversy this has generated in…
Ken Friedman works at the intersection of three fields: design, management and art. At Denmark’s Design School, he works with theory construction and comparative research methodology for design and as Professor of Leadership and Strategic Design at the Norwegian School…
If you had to write your organisation’s obituary, what would it say? Would there be any mourners? Has it made any difference to anyone? Would the world be worse off without it? Would anyone actually notice? Faced with this question,…
It is innovation’s biggest paradox: We demand more and more from the stuff in our lives–more features, more function, more power–and yet we also increasingly demand that it be easy to use. And, in an Escher-like twist, the technology that’s…
Abstracts and posters of the first Ethnographic Praxis in Industry Conference (EPIC, that took place on 14-15 November in Redmond, WA, are already online. The conference proceedings are also downloadable (pdf, 1.9 mb, 198 pages), be it for a limited…
Identity 2.0 is a new user-centric and secure concept of identity on the web, rather than the current directory or site-centric one, which is not exactly safe. Dick Hardt, CEO of Sxip Identity, made a brilliant presentation of what this…
Can computers help fight obesity? Can technology motivate you to waste less energy? Can communication devices help overcome racial prejudice? Can a virtual agent persuade you to break your smoking habit? Can a mobile phone help you study? Can a…
MuLiMob is an EU financed multi-partner project aimed at using Europe’s linguistic and cultural diversity as hallmark to bolster the mobile market. MuLiMob will review and analyse elements to be changed, fine-tuned and solved in order to develop wireless applications…
China design (cover story) How the mainland is becoming a global center for hot products Motorola’s new mission in China China chief Michael Tatelman on how the handset maker is integrating the country’s consumers and designers into its global strategy…
The apparent success of Internet-based social bookmarking applications begs the question of whether large enterprises or organisations would also benefit from social bookmarking systems. To investigate this question, IBM is designing and developing an enterprise-scale social bookmarking system called dogear.…
The people at Aria Magazine are nice. A few weeks I posted about this (to me) mysterious initiative. And this is their emailed reaction (freely translated from the original Italian, which you can find below). I can only thank them…
DIS 2006, SIGCHI’s biennial conference on Designing Interactive Systems, will take place at Penn State University, University Park, PA USA on June 26-28. DIS has become an internationally recognised forum for design researchers and reflective practitioners. Penn State Professor John…
The Usability Professionals’ Association (UPA) just published the inaugural issue of the Journal of Usability Studies, a UPA peer-reviewed, on-line journal dedicated to “promoting and enhancing the practice, research, ethics and education of usability engineering”. A great positive is…
MIT Technology Review discusses the blossoming field of corporate ethnography as a way to study how people actually use technology and reports on the first-ever Ethnographic Praxis in Industry Conference (EPIC), organised by ethnographers at Intel and Microsoft and held…
Michael Bierut of Pentagram argues in the piece on “Innovation is the new black” at Design Observer that corporations are uncomfortable with the term “design” and prefer to call it “innovation.” This provoked a very insightful response by Larry…
UPA 2006: Usability Through Storytelling brings together engaging speakers from the fields of education, culture, design, technology and entertainment, including: – Steve Denning, “organisational storyteller extraordinaire” – Kevin Brooks, senior staff researcher, Motorola Labs – Nelson Soken, senior engineering manager,…