Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Does design thinking address quick fixes at the expense of root causes, asks John Thackara, referring to “Why the d.school has its limits,” a provocative article in The Stanford Daily by Danny Buerkli, a Swiss Fulbright student at Stanford University:…
Why doesn’t a woman who continues to have unwanted pregnancies avail herself of the free contraception at a nearby clinic? What keeps people from using free chlorine tablets to purify their drinking water? Behavioral economics has shown us that we…
Liana Dragoman writes on UX magazine about the role of experience design in employee empowerment. “It has become increasingly important for customer-focused organizations to turn their lens on employee engagement or how employees connect with, think about, and process their…
Interviewing Users: How to Uncover Compelling Insights by Steve Portigal Rosenfeld Media To be published: early May 2013 Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that’s not the…
Right now, data may be what we intentionally share, or what is gathered about us – the product of surveillance and tracking. We are the customer, but our data are the product. How do we balance our anxiety around data…
As part of Ethnomining, the April 2013 Ethnographymatters edition on combining qualitative and quantitative data, edited by Nicolas Nova, Fabien Girardin describes his work with networked/sensor data at the Louvre Museum in Paris. Based on this inspiring case study, he…
Scott Smith of futures research lab Changeist writes in Quartz about the long history of alternative currencies, and criticizes Bitcoin because “they set too high a bar for the average person”: “There have been various alternative currencies kicking around developed…
Access to big data is growing at an incredible pace. With increased information from various sources available on smartphones and tablets, many companies now realize winning services will be those that transform big data elements into personalized data experiences. The…
Service Design by Industrial Designers By Froukje Sleeswijk Visser Technical University Delft 2013, 104 pages Design practice is changing. The applications of design skills, knowledge, activities and processes seem to become wider everyday. More and more designers are tackling complex…
The IxDA gathered in Toronto, Canada’s largest center for design, for its 6th annual conference. Here are the video records of the breakout talks that took place (grouped thematically). AGILE / LEAN Josh Seiden: A designer’s introduction to lean…
The IxDA gathered in Toronto, Canada’s largest center for design, for its 6th annual conference. Here are the video records of the keynotes and panel discussions that took place. KEYNOTES Albert Shum: Connecting – emerging themes for interactions [36:59] This…
Killed at Launch: A complete disregard for user experience leads to drastic action by Pete MacKie A failure to account for UX results in an e-commerce being pulled offline shortly after launch. POP UX! Clued Into Curiosity by Andrew Zusman…
A few days ago, I reported on the news that SAP has become the first major sponsor of the Interaction Design Foundation (IDF). Today, Rikke Friis Dam, Co-Founder and Editor-in-Chief of the The Interaction Design Foundation, provides an overview of…
“Some problems do genuinely lend themselves to Big Data solutions,” writes Gary Marcus in The New Yorker. “But not every problem fits those criteria; unpredictability, complexity, and abrupt shifts over time can lead even the largest data astray. Big Data…
This is an exciting time to be a digital designer, as the future of digital interaction is all around us, writes Nev Fordyce, reflecting on his SxSW experience. “What many have touted as the rise of the ‘Digital Native’, may…
Jan-Christoph Zoels, one of Experientia’s founding partners and our creative director, is going to be a lot in Milan next week. Aside from his participation on Monday 8 April at the IxDA organized “The Long View of Interaction Design,” he…
The April 2013 EthnographyMatters edition is edited by Nicolas Nova, consultant and researcher at the Near Future Laboratory, and is about combining qualitative and quantitative data. In his introduction, Nova writes: “While ethnography generally draws on qualitative data, it does…
SAP has become the first major sponsor of the Interaction Design Foundation (IDF), writes Gerd Waloszek on the SAP Design Guild blog. The HCI encyclopedia, which recently appeared in its second edition, is one of IDF‘s major assets. But IDF…
On 11 April, Experientia president Michele Visciola will be a guest speaker at the Town Re-coding seminar (pdf), a Turin event to discuss perceptions, tensions and actions for change in the physical and social spaces of cities. The Italian-language seminar…
Rebekah Rousi, a researcher of user psychology and PhD candidate of Cognitive Science at the University of Jyväskylä, Finland, describes on EthnographyMatters how the combination of qualitative and quantitative data collection was fruitful in her analysis of elevator usage. “A…