Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The upgraded digital divide: are we developing new technologies faster than consumers can use them? TiVos and Treos and BlackBerrys. Wi-Fi and HDTV and plasma screens. Picture phones, digital cameras, iPods and now iPod cell phones. Complexity among consumer technology…
Today we launched the website of Experientia, the new experience design company founded by business specialist Pierpaolo Perotto, usability expert Michele Visciola, user experience strategist Jan-Christoph Zoels and communication strategist Mark Vanderbeeken. The site contains plenty of information on who…
“Strange that Inform.com, the latest online newsreader, didn’t include its own much-promoted launch in today’s inaugural Lead Story headlines. It didn’t make its own business or tech sections either. Not even entertainment. Remarkable editorial restraint, I’d say, for a startup…
Dave Iverson of San Francisco public radio station KQED interviews Tom Kelley, the general manager of IDEO, about his new book The Ten Faces of Innovation. The 45 minute interview focuses on how to encourage and recognise daily innovation and…
“The experience economy: the evaluation of emerging market opportunities for growing your business” is the title of an e-book presentation by e-Strategic Research, inc, the California based market research consultancy. The e-report offers a synthesis of theory and practice as…
As companies seek a better understanding of their customers, designers explore more user-centred methods and educators introduce social issues into the curriculum, the time is right for inclusive design. That was the encouraging message to emerge from the third Include…
In what would be the largest project of its kind, the Missouri Department of Transportation is finalising a contract to monitor thousands of cell phones, using their movements to map real-time traffic conditions statewide on all 5,500 miles of major…
Cell phones made up 74.6 percent of all African phone subscriptions last year, says the U.N.’s International Telecommunication Union. Cell phone subscriptions jumped 67 percent south of the Sahara in 2004, compared with 10 percent in cell-phone-saturated Western Europe, according…
Voices in Your Hand is a humanitarian project, sponsored by Philips Electronics, to create a simple, voice-email handset and cheap audio services to help urban shantytowns and isolated rural areas in the developing world, overcoming illiteracy or minority languages. The…
From strategy, brand and innovation to product, service and experience Businesses fifteen years ago referred to everything as product, and the focus was on how to make those products robust. A new life insurance policy was referred to as a…
The growing role of wireless communication in international economic development was the focus of a major research workshop organised by the Annenberg Research Network on International Communication. The October 7-8, 2005 gathering of the world’s leading global communication researchers included…
Experientia takes part in an international creativity workshop on “toys for children’s rehabilitation” in Yerevan, Armenia. The symposium, workshop and exhibition, which will take place from 20 November to 3 December, is a joined organisation of Studio-College of the National…
The Isreali Design Center, Israel’s first museum dedicated to design will open in Holon by 2008. A series of conferences exploring the role of design in society and raising awareness for the forthcoming museum have been planned. The first conference,…
When we talk about redefining the mobile user experience, we are talking about changing this linear approach and encouraging everyone in the industry – whether they are a chipset manufacturer several stages removed from the end consumer or an…
The European Commission presented a plan Wednesday to catch up with the United States and Japan in spending on research and development and to keep at bay rising powers like China and India. The plan, which still needs the…
USE-ME.GOV (usability-driven open platform for mobile government) is an EU-sponsored research and development project designed to support and encourage access to new e-government services anytime and anywhere through the use of mobile communications and internet technologies. The main goal of…
Ezio Manzini, who is a professor at the Milan Polytechnic and one of the world’s leading experts on sustainable design, recently talked about his ideas at the British Design Council. A background paper entitled Enabling solutions, social innovation and design…
RED is a unit at the (British) Design Council that wants to challenge accepted thinking on current social and economic problems by exploring new solutions through innovative design practice. The unit takes a proactive approach to solving problems and developing…
Companies are embracing the potential of networked computing to let workers share their knowledge more efficiently as they nurture new ideas, new products and new ways to digitally automate all sorts of tasks. [They] are drawing on collaborative models that…
Companies like Nordstrom, Jet Blue, Amazon and Dell have all built their brand value on providing a positive experience for their customers, online and offline. Successful companies match business objectives with customer needs. They combine ongoing testing, feedback and…