Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
A 25-year veteran of the design and technology industries, Terry Swack hopped on the Internet bus a little earlier that most of us. As founder, in 1994, of web strategy firm TSDesign, and later Green Building Blocks and BlueEgg, she…
A view on experience design by Idris Mootee, a business and innovation strategist: The word “Experience Design†is often taken over by advertising and CRM people as design of touch points. They see experience design focus is around moments of…
Because today’s social networking rarely function or perform well on a mobile device, Oz Communications CEO Jim Knapik argues that carriers must find a simple way to bring the best social networking communities to the mobile masses. A complete mobile…
Today we made a little survey of the languages spoken at our office and we came to a quite remarkable seventeen: Arabic, Armenian, Czech, Dutch, English, French, German, Hebrew, Hindi, Italian, Japanese, Kashmiri, Lithuanian, Portuguese, Russian, Spanish and Urdu. This…
The various sessions of the June 2008 b.TWEEN conference, “a unique cross media gathering where interactive ideas are seeded, shared and sold”, are now online. One of them dealt with user centric design: Products designed without clear insight into end-user…
Aurora is a concept video presenting one possible future user experience for the Web, created by Adaptive Path as part of the Mozilla Labs concept browser series. Aurora explores new ways people could interact with the Web in the future…
Business Week reports on how Procter & Gamble is using design thinking to crack difficult business problems. In the words of Cindy Tripp, marketing director at P&G Global Design: “The analytical process we typically use to do our work—understand the…
Three years ago we founded Experientia. It has been a very exciting ride since. In three years we worked with some of the best companies in the field and some of the best people too. Here they are in alphabetical…
A few days ago I was part of a panel at the Biella Chamber of Commerce. Biella is a small city in the North of Italy, that became wealthy because of its textile industry, and is now coming to terms…
Press release: Hyderabad, India – Royal Philips Electronics (NYSE: PHG, AEX: PHI) today announced a series of new portable, compact patient monitors that provides a reliable, yet affordable means to observe and care for patients. Now available to healthcare providers…
Nadyne Mielke, user experience researcher in the Macintosh Business Unit at Microsoft wasn’t so impressed apparently with Adaptive Path’s recent book Subject To Change: Creating Great Products & Services for an Uncertain World: Adaptive Path on Design. “I was disappointed…
Consumers have always used — or misused — products however they see fit. Adweek reports on why some companies now follow the lead of consumers who have their own ideas about product usage. “Consumers have always used — or misused…
Yann Gourvennec, head of internet and digital media at Orange Business Services, wonders whether making users’ live easier is a sustainable marketing argument for the development of a business. The article’s premise intrigued me but it was a disappointing read.…
“Polite, pertinent and… pretty: designing for the new wave of personal informatics” was the title of a talk given by Matt Jones (Dopplr) and Tom Coates (Yahoo! Brickhouse) at the recent Web 2.0 Expo in San Francisco. Summarising their talk…
Neil Clavin has written the latest contribution in the ongoing series of emerging markets articles that are on a weekly basis being published Vodafone Receiver’s magazine. In his paper for receiver Clavin argues that for better design, we must first…
The SAP Design Guild has published a long and quite critical report on the recent CHI conference by Gerd Waloszek, a user experience professional at the business software company SAP. The SAP Design Guild is a site maintained by SAP…
Adaptive Path has posted a couple of videos of user experience related presentations given at this year’s MX Conference. Matt Jones (Dopplr) – “Battle for the Planet of the Apes: A Perspective on Social Software and Social Networks” Matt Jones…
The Google User Experience team aims to create designs that are useful, fast, simple, engaging, innovative, universal, profitable, beautiful, trustworthy, and personable. Achieving a harmonious balance of these ten principles is a constant challenge. A product that gets the balance…
Richard Anderson reports on a discussion session that Elizabeth Churchill and Experientia partner Mark Vanderbeeken participated in, held at the recent CHI conference in Florence, Italy, that dealt with the role of interactions magazine in bridging communities – “something essential…
Wharton legal studies professor Kevin Werbach spoke with Joe Kraus (weblog), director of product management at Google, recently about the increasing socialisation of the Internet. Kraus believes every killer app on the web — instant messaging, e-mail, blogging, photo-sharing —…