Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The UK’s e-government strategy is fragmented and producer driven, says Andrew Lomas, author of “Rewiring Democracy”, a study that compares Estonia’s record in e-government with Britain’s – and finds the bigger country lacking. “Despite a lower level of personal Internet…
I have always been convinced that the traditional research approach as applied in architectural practices is conceptually closer to user experience research than that found in most other contexts. Peter Merholz just alerted me to MKThink, an architecture firm which…
This morning I interviewed Richard Eisermann, Director of Design & Innovation at the UK Design Council, and you will read more about that soon. He pointed me to a number of interesting Design Council publications. They are all available for…
The University of Dundee’s Department of Applied Computing is looking for people who accept the potential advantages of new technology but whose experience is more pain than pleasure. It wants to explore how fear of change can be reduced by…
Philips released today the January issue of new value by One Design, its online quarterly design magazine. The current issue starts with an introductory article by Stefano Marzano, CEO and chief creative director, and then continues with an overview of…
Consumer electronics companies will miss out on up to $3.8bn in revenue by 2010 because buyers are not able to use their devices properly, according to a Forrester Research report. Apart from the obvious newsworthiness of this sales message,…
Trendwatching has just updated its Sept/Oct 2004 “Insperience” newsletter. “In a consumer society dominated by experiences in the (semi) public domain — often branded, designed, themed and curated to the nines — Insperiences represent consumers’ desire to bring top-level experiences…
Leo Frishberg argues in UXMatters that “though the process of designing and creating application and information space user experiences for the Web is virtually the same—even if the deliverable design documents may differ—their user experiences are fundamentally and profoundly different.”…
“The user experience of a product is everything that’s not human-computer interaction. It’s everything that affects how someone interacts with a tool–whether it’s software, hardware, a service, or whatever. To me, this meant that I had to deal with…
In a study entitled ‘HandyERGO’ conducted by the technical college in Gelsenkirchen in Germany, almost two thirds of the more than 1,200 subjects failed to send a simple SMS using a strange mobile phone. This vividly illustrates how mobile phone…
In reflecting on the Consumer Electronics Show in Las Vegas, Business Week’s Bruce Nussbaum concludes that one trend is clear: “Companies that want to succeed must be in the enabling business, not the product or even the service business.…
Inclusive design is about ensuring that environments, products, services and interfaces work for people of all ages and abilities. Many people are interested in this, but there is no ready source of information, methods, tools and examples to help them…
Innovation consulting firm BrainReactions LLC is now offering six-day “innovation tours” of America for Indian executives, with the first of these tours scheduled to take place in early April. Each Innovation Trip combines a mix of hands-on workshops, meet-and-greets with…
Scientists who study the evolution of visual signaling have identified a wide and still expanding assortment of features and behaviors that make something look cute: bright forward-facing eyes set low on a big round face, a pair of big round…
In a recent CIO Magazine article about intranet trends to watch for in 2006, Shiv Singh of Avenue A | Razorfish highlights the user experience: “Employees are demanding simpler, more intuitive and more “Web†like intranet experiences. […] A…
According to the Register, Google is planning to provide an own-brand Windows-less PC and sell the low-cost system through a partnership with retail giant Wal-Mart. The machine and/or the sales deal could be announced as early as this coming…
On January 12 the symposium ‘The Experience of Everyday Things’ will explore how the human sciences can inspire, feed and provoke designers. Four speakers operating in the field between the human sciences and design – Donald Norman, Josephine Green, Henk…
If you can track what consumers actually do, why bother with what they say? Instead of simply producing ads, advertising agencies now want to be seen as creative consultancies, helping clients develop marketing strategies or even new products. DDB, part…
As part of a long and critical post on the design and usability problems of the iPod (entitled “What’s wrong with the iPod), Jeff Axup of Mobile Community Design also looks at the social systems surrounding iPod usage: “We all…
FORA, a research and analysis division under the Danish Ministry for Economic and Business Affairs, has just issued three industry reports on user-driven innovation, and a general report summarising the results and recommendations. This final report recommends that better research…