Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
This week WestPoint Home presented smart bedding and other interactive furnishings to store buyers at its showroom in New York. One new product will be available next month: a Cinderella-theme coverlet that lights up like Broadway and makes the sound…
The New York Times reports that Illy, the Italian coffee, has opened a new Galleria Illy in SoHo. It’s a coffee themeland in this temporary experience featuring an art gallery, library, classrooms and espresso bar. Visitors can thumb through hundreds…
“Perspectives on Design and Strategy: Points of view from the 2005 Institute of Design Strategy Conference”, published by the Institute of Design, IIT offers interviews with several contributors on the subject of how design in starting to appear in general…
The upgraded digital divide: are we developing new technologies faster than consumers can use them? TiVos and Treos and BlackBerrys. Wi-Fi and HDTV and plasma screens. Picture phones, digital cameras, iPods and now iPod cell phones. Complexity among consumer technology…
Can anyone find a way to make your constantly beeping and dinging computer leave you alone and let you work? A long story in the New York Times Magazine explores HCI, the study of office work and the nascent field…
Today we launched the website of Experientia, the new experience design company founded by business specialist Pierpaolo Perotto, usability expert Michele Visciola, user experience strategist Jan-Christoph Zoels and communication strategist Mark Vanderbeeken. The site contains plenty of information on who…
Dave Iverson of San Francisco public radio station KQED interviews Tom Kelley, the general manager of IDEO, about his new book The Ten Faces of Innovation. The 45 minute interview focuses on how to encourage and recognise daily innovation and…
“The experience economy: the evaluation of emerging market opportunities for growing your business” is the title of an e-book presentation by e-Strategic Research, inc, the California based market research consultancy. The e-report offers a synthesis of theory and practice as…
As companies seek a better understanding of their customers, designers explore more user-centred methods and educators introduce social issues into the curriculum, the time is right for inclusive design. That was the encouraging message to emerge from the third Include…
Voices in Your Hand is a humanitarian project, sponsored by Philips Electronics, to create a simple, voice-email handset and cheap audio services to help urban shantytowns and isolated rural areas in the developing world, overcoming illiteracy or minority languages. The…
From strategy, brand and innovation to product, service and experience Businesses fifteen years ago referred to everything as product, and the focus was on how to make those products robust. A new life insurance policy was referred to as a…
The theme of this doctoral dissertation, entitled “Making Sense – Design for Well-being” is the design of IT artefacts for increased well-being in the home. The goal of this publication, written by Sara Ilstedt Hjelm at KTH, Sweden, was to…
Experientia takes part in an international creativity workshop on “toys for children’s rehabilitation” in Yerevan, Armenia. The symposium, workshop and exhibition, which will take place from 20 November to 3 December, is a joined organisation of Studio-College of the National…
The Isreali Design Center, Israel’s first museum dedicated to design will open in Holon by 2008. A series of conferences exploring the role of design in society and raising awareness for the forthcoming museum have been planned. The first conference,…
According to an IBM UX fact sheet, the user experience designer creates a design that satisfies the business, market and user requirements received from market planning and user experience research, while at the same time incorporating the feedback received from…
Edged on by our friends at CPH127, I explored the social calendar tool Upcoming.org (now part of Yahoo!) and create a shared experience design calendar with events and conferences related to experience design and user experience issues. UPDATE: The…
When we talk about redefining the mobile user experience, we are talking about changing this linear approach and encouraging everyone in the industry – whether they are a chipset manufacturer several stages removed from the end consumer or an…
Nick Finck of Blue Flavor ponders the question one has to ask oneself as a business owner: what kind of experience do you want your customers to receive before, during, and after they have purchased your product or service?…
Science and technology website Red Nova just published a long interview with Donald Norman on his meanwhile very well known book Emotional Design: why we love (or hate) everyday things. (via Usernomics)
Companies like Nordstrom, Jet Blue, Amazon and Dell have all built their brand value on providing a positive experience for their customers, online and offline. Successful companies match business objectives with customer needs. They combine ongoing testing, feedback and…