P&G’s marketing chief about putting the consumer at the centre
Jim Stengel discusses Proctor & Gabmle's new mantra "Put the consumer at the centre of all we do".
Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Design
Head of Samsung Design Europe discusses design and innovation
As part of this week’s Index: 2005 events in Copenhagen, Denmark, CPH127 interviewed Joong Yeal Choi, Head of Samsung Design Europe and made it available in video. Mr. Choi has studied industrial design and design management at Seoul National University…
World Usability Day on 3 November 2005
The Usability Professional Association (or UPA, of which I am a member) organises on 3 November 2005 its World Usability Day (WUD) with events in 77 cities and 33 countries. The activities revolve around the common theme – “Making it…
Games meets interaction design [Usability News]
Do games designers need advice from the interaction design community? This was the argument that raged following the formal part of the Interact! Games meets Interaction Design event, an InSync and AIGA Experience Design London collaboration, chaired by Nico…
Design for the New China Markets conference
The Design for the New China Markets Conference (Beijing, 1-2 December 2005) is an executive forum for leaders interested in the design and development of products and services for China.
Ars Electronica posts audio of over forty presentations
Ars Electronica posted over forty mp3 audio files (or "podcasts") of presentation that took place at its recent festival, 1-6 September 2005.
Interview with David Kelley of IDEO
As part of the recent AO2005 Innovation Summit, Morgan McLintic of Lewis Global Public Relations interviewed David Kelley of IDEO.
P2P banking in the UK
Zopa is a P2P bank in the UK that connects online lenders with borrowers.
This billboard is talking to you
It is not an example of experience design the way I like to understand it, but it is clearly a designed experience. Ogilvy Belgium has launched this week a talking billboard in their campaign for Ford. [Alain Caviggia was commissioned…
Users as designers of public services
Demos, the British think tank for everyday democracy and the publisher of The Greenhouse weblog, organises a series of monthly discussions about innovation and future leadership in education and public services, called Open Secrets. Tellingly, the latest discussion, which was…
BBC Radio 4 discusses anthropology in business
In a 30 minute dicussion with six guests, BBC Radio 4 delves into the topic of anthropologists who no longer observe tribal people out in the jungle, but watch us instead. This approach is meant to give busy executives an…
Brenda Laurel speaking in New York
For our readers in New York: The Parsons Department of Design and Management is having Brenda Laurel speak as part of their Stephan Weiss Memorial Lecture Series in Business Strategy, Negotiation & Innovation. The lecture, titled “Design Research: Informed Creativity”,…
Reflecting on Sony’s integration of user experience and branding
Ian McArthur reflects in the CPH127 blog on Sony’s Qualia product series, and how it is an example of how “user experience†can be extended and elaborated on to integrate seamlessly with branding strategy. The effect in this case, he…
Smart cards make inroads in European transit [International Herald Tribune]
Bus to the train station, train to the city, subway to the office – all with one ticket. With advances in smart card technology and agreements between transport companies, that scenario is becoming a reality. “Being able to use a…
Upcoming conferences
This post is no longer updated. Visit instead this shared calendar of experience design events and conferences.
Next steps for Wi-Fi [International Herald Tribune]
In re-reading an article on the future of Wi-Fi from last week’s Herald Tribune, I was struck by a comment towards the end: “What doesn’t work is the complexity to get onto a Wi-Fi network. The ability to make wireless…
1000 European cities take aim at car use [BBC]
(After two posts about car companies, this is refreshing) Hundreds of towns and cities across Europe begin a week of events designed to persuade people to choose forms of transport other than cars. More than 900 towns and cities in…
PSA Peugeot Citroën on designing for the senses
The current magazine of PSA Peugeot Citroën, the French car manufacturing group, is devoted to a car’s sensory dimensions. Cars appeal to all of our senses. We use our sight, hearing, smell and touch to appraise the shape and colour…
BMW on the elements of the driving experience
In this speech, BMW board member Burkhard Göschel discusses the elements of the driving experience (which he defines as a complex subjective and emotional experience that appeals to all the senses and also responds to external influences), the BMW take…
International conference on future design and innovation in Denmark
Imagine how many problems around the world we can begin to solve if we use our insight into human needs, combine it with all our available knowledge and technology, and make use of our creativity… The INDEX: Views Summit, which…