Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
In order for commercial drones like Amazon’s or Australian startup Flirtey’s to become a reality, the drone (or any future-world technology, really) can’t merely do its job—meaning, it can’t randomly drop off deliveries and simply fly away as the drone…
Hiring managers know that design plays, and will continue to play, a critical role in the success of their companies because: What has been seen cannot be unseen., writes Dr. Leslie Jensen-Inman of the Unicorn Institute. And what has been…
To help you build better mobile experiences, UX Archive finds and presents mobile’s most interesting user flows so you can “compare them, build your point of view, and be inspired.†“Documenting user flows is probably something many UX designers already…
In our new dystopian world of pervasive surveillance, most people are at a loss what to do. The tools that allows us to maintain a semblance of privacy are really, really hard to use. Most of us won’t even try…
Hooked: A Guide to Building Habit-Forming Technology By Nir Eyal Publisher: CreateSpace Independent Publishing Platform Released: December 2013 Pages: 154 [Amazon link] Why do some products capture our attention, while others flop? What makes us engage with certain products out…
Designing for Behavior Change: Applying Psychology and Behavioral Economics By Stephen Wendel Publisher: O’Reilly Media Released: November 2013 Pages: 400 [Amazon link] A new wave of products is helping people change their behavior and daily routines, whether it’s exercising more…
Experience Design: A Framework for Integrating Brand, Experience, and Value Patrick Newbery, Kevin Farnham 240 pages October 2013 Wiley [Amazon link] Description Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool…
Formally the Hasso Plattner Institute of Design at Stanford University, the D.school has made a global impact by encouraging students to find out what is most useful. Nicole Perlroth reports in The New York Times. “At the heart of the…
The anthropology of an equation. Sieves, spam filters, agentive algorithms, and ontologies of transformation Paul Kockelman This article undertakes the anthropology of an equation that constitutes the essence of an algorithm that underlies a variety of computational technologies — most…
Mohsin Hamid and Anna Holmes discuss in the New York Times Book Review how technology affects our reading habits. Mohsin Hamid argues that in a world of intrusive technology, we must engage in a kind of struggle if we wish…
Geoff Mulgan, CEO of Nesta (the UK innovation charity), writes that in 2014 the growing movement to take back control of personal data will reach a tipping point. “The next few years will bring a further explosion of data, and…
Nearly all videos of the recent Service Design Global Conference in Cardiff, Wales (19-20 November 2013) are now online: DAY 1 Making Data Useful The Service Design Imperative [30:37] Nick Leon – Royal College of Art Bio and synopsis The…
In his latest Dezeen column, Dan Hill examines what services like the Uber taxi app mean for cities and asks whether the designers of public services can learn something from them. “So this [i.e. Uber], as with Amazon (and Starbucks,…
An article with a title like this cannot but intrigue me (being a non-American leading a non-USA company) – and even more so after I found out that it was written by an American working in an American company. In…
Smartwatches are the future, but the Samsung Galaxy Gear is only partway there, writes Raluca Budiu, a senior researcher with Nielsen Norman Group, in her detailed and extensive UX review of the Samsung Galaxy Smartwatch. “One big reason to believe…
There’s an ever-growing tide of inactive, dormant, or extinct customer accounts and other online personal data swallowing up the digital landscape, writes Joe Macleo in UX Magazine. As designers, one of our objectives when creating digital services and products should…
Leading businesses like Google are exploring scalable strategies that make UX relevant to engineers and MBAs across their organizations. Robert Fabricant has posted a quick look at some of the different strategies that they are deploying: 1. Lean UX 2.…
The title of this New York Times article sounds like a Monty Python sketch (intentionally, I guess). But the article is luckily quite a lot more serious, exploring how the British government – inspired by American behavioral economics – is…
With its interactive and intuitive interface and its ability to visualize data in a single screen, the information dashboard is becoming a critical tool in the hands of the business user. Moreover, it is also making its way into apps…
In response to the recent explosion in UX, Ford Motor Company has hired folks like Parrish Hanna and Chris Thibodeau — Global Director of Human-Machine Interface and Executive Manager of Global Product Planning for User Interface, Connectivity, and Infotainment respectively…