Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Eli Pariser, executive director of the progressive political action committee MoveOn.org, explains in a CNET interview why he thinks we should beware of the substantial risks inherent in the increasing personalization of the Internet. “Eli Pariser is making noise these…
Growing numbers of mobile applications are aimed at keeping patients engaged in their treatment. The Boston Globe reports. “Patient engagement, doctors say, is a crucial factor in health outcomes. Office visits are brief; once you step out into the real…
Jeroen van Geel and Vicky Teinaki report on Johnny Holland on UX Lx, the international user experience conference that took place in Lisbon, Portugal, May 11-13. Day One featuring Whitney Quesenbery, Leah Buley, Andrew Watterson, Susan Dybbs, Stuart Cruickshank, Dan…
My favourite New York Times writer Anand Giridharadas delved into the topic of “making stuff” in this week’s Magazine. “The American romance with making actual things is going through a resurgence. In recent years, a nationwide movement of do-it-yourself aficionados…
UX designer Tyler Tate explores on Johnny Holland the attitudes, preferences and habitual strategies that determine how people process information. “We pour over analytics, conduct ethnographic studies, and interview users in order to understand the demographics, goals, and tasks of…
Jonathan Donner of Microsoft Research India, together with Shikoh Gitau and Gary Marsden of the University of Cape Town, have published their ethnographic insights in mobile-only internet use in urban South Africa. “Using an ethnographic action research approach, the study…
In his paper “MacroDesign for Nation Building“, Uday Dandavate, founder and CEO of SonicRim Ltd., elaborates on the concept of MacroDesign, a public policy perspective in understanding the role of design and design thinking. This article is written with the…
Frederick S. Leichter, chief customer experience officer at Fidelity Investments, reports in the Harvard Business Review on how design thinking practices have helped Fidelity gain important insight into meeting customer needs. “In a matter of weeks, [Stanford University d.school] student…
In his book The Human Factor, Kim Vicente presents the Human-Tech Ladder, which categorizes human and societal needs according to five factors: physical, psychological, team, organizational, and political. Many UX professionals are familiar with usability testing, which focuses on the…
August de los Reyes, design director of Artefact Group (formerly of Microsoft Surface), was one of the speakers at MIX11, a Microsoft organised gathering of developers, designers, UX experts and business professionals “creating the most innovative and profitable consumer sites…
Neil Savage reports in the MIT Technology Review how, by studying customers and rethinking the user interface, designers find ways to make online banking more enjoyable. “To design the experience, [the BankSimple designers] looked for insights from behavioral economics, which…
Social currency is shared information that encourages further social encounters. It’s not a new concept, but the social web increases its prevalence. In the web-based collaboration software platform called Rypple, a simple act of thanking someone on a team and…
Your photos, status updates and tweets will fascinate future historians. Will these online remains last forever? In this special report, newscientist.com editor Sumit Paul-Choudhury reports on life, loss, memory and forgetting in the internet age. The fate of your online…
As a follow-up to the previous post, Intel’s user experience discourse is further elaborated on by Genevieve Bell, Intel Fellow and the company’s Director of Interaction and Experience Research. Bell’s main job is to look at what motivates people, and…
Justin Rattner, Intel’s chief technology officer, spoke at Intel’s Tech Fest — an event where Intel gathered in Oregon more than 1,000 of its top engineers and scientists from around the world to show off its latest innovations — about…
Mark Schatzker of Condé Nast Traveler tested the latest – and supposedly, greatest – of Augmented Reality apps in Rome, Italy, and was anything but impressed. “Can a $5 or $10 app really make visiting cities like Paris, Tokyo, or…
At the Intel Developer Forum in San Francisco in September last year, Justin Rattner, the director of Intel Labs, announced a new research division, called Interaction and Experience Research (IXR) and headed by Genevieve Bell, and also presented a new…
Simple And Usable: Web, Mobile and Interaction Design by Giles Colborne New Riders, Sep 2010 Paperback, 208 pages In a complex world, products that are easy to use win favor with consumers. This is the first book on the topic…
Behaviour change techniques should be used to develop public services with citizens’ motivations at the heart of their design, says a leading [UK] thinktank. A report produced by the New Local Government Network argues that using citizen’s to design services…
Thirty user experience (UX) researchers and practitioners participated in a three day seminar in Dagstuhl in order to bring clarity to the concept of user experience. The participants – who came from universities and corporations such as Logitech, Nokia, Philips…