Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Barbara Pantuso, director of healthcare innovation at frog design, reports on health outcomes and financial implications of Evidence-Based Design (EBD). “It’s similar to how healthcare professionals make treatment decisions and how insurance companies determine coverage. They are heavily influenced by…
The Design Council and the Department of Health partner to combat the spread of infection in U.K. hospitals. David Sokol reports in Metropolis Magazine. “Patients go into hospitals to be cured of what ails them, but the ugly truth is…
During a keynote address at Mobile World Congress in Barcelona, Erik Huggers, the BBC Director of Future Media and Technology, shared his plans to make BBC Online even more accessible on mobiles, and what the industry can do collectively to…
Written by Experientia partner Jan-Christoph Zoels. Interaction10 is over. Four days of presentations, workshops, games, installations stimulated vivid exchanges of ideas and reflections on the changing landscape of interaction design. Hosted in beautiful downtown Savannah by the international Interaction Design…
Quietly but noticeably over the past year, Americans have rejiggered their lives to elevate experiences over things, reports The New York Times. “Because of the Great Recession, a recent New York Times/CBS News poll has found, nearly half of Americans…
The annotated slides from the talk “Design and Designed Failures: From Observing Failurs To Provoking Them†by Nicolas Nova (Lift Lab) at the Interaction10 conference are now available on Slideshare. “Failures are often overlooked in design research. The talk addressed…
In an interview on the website of Forbes India, the renowned behavioural economist Dan Ariely talks about some of the hidden forces that shape our decisions. “For years, my colleagues and I have been conducting experiments about human irrationality. When…
As the social networking train gathers momentum, some riders are getting off. USA Today reports. “Their reasons run the gamut from being besieged by online “friends” who aren’t really friends to lingering concerns over where their messages and photos might…
Both Jon Kolko (frog design) and Rob Tannen (Bresslergroup) reflect on their experience at the Interaction10 conference that took place last weekend in Savannah, Georgia. Jon’s thoughtful analysis starts with a reflection on why he thinks the profession of Interaction…
Niklas Wolkert & Brad Nunnally round up their reporting on Johnnyy Holland on the Interaction10 conference in Savannah, Georgia – this time focused on the third and final day. This review covers presentations by Jeffery Blais, Cindy Chastain, Gretchen Andersson,…
The Institute for Money, Technology and Financial Inclusion (IMTFI) at the University of California, Irvine, headed by Bill Maurer, Professor of Anthropology, aims to foster a community of inquiry and practice on new forms of money and financial technology among…
For the past four years, Microsoft Research (MSR) has sponsored a symposium on social computing that “brings together academic and industry researchers, developers, writers, and influential commentators in order to open new lines of communication among previously disconnected groups.” The…
Niklas Wolkert & Brad Nunnally provide their second report on Johnnyy Holland on the Interaction10 conference in Savannah, Georgia – this time focused on the second day. “After a night of some great parties, and even better conversation, the second…
Niklas Wolkert & Brad Nunnally report on Johnnyy Holland on the first day of the Interaction10 conference in Savannah, Georgia. “If one thing had to describe the overall theme of the first day it would be the importance of providing…
Scott Hill of Alternet looks at how technology facilitates “the human sentient understanding of how to take cruel advantage of human weakness”. “Indeed, humans are exceptional when it comes to using technology to prey upon weaknesses, in themselves, their cultures…
Stowe Boyd arguest that the metaphors of computing user experience are holding us back from new ways of structuring our interaction through computers. “the thing that is blocking us from moving forward, to a better user experience centered on social…
User experience is one of the most important success factors of a mobile application, according to Nokia. Therefore the company created a web section that describes the benefits of a good user experience, which also provides links and resources with…
Ethnographer Tricia Wang wrote an excellent and long comment on why Google is having troubles in China: While unfortunate that Google.CN may be shutting down, my ethnographic work in China revealed five things that aren’t being told in the current…
Nick Marsh of EMC Conchango reflects on the conundrum of ‘front book’ vs ‘back book’ pricing, and the implications for service design. “This is a great example for illustrating the differences between designing for service-centric organisations as compared to designing…
One of the projects funded by the Danish programme for user-driven innovation (English summary) is DESINOVA (see also this earlier post). DESINOVA’s purpose is to enhance innovation among service and trading companies using the methods of user-driven innovation and service…