Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
PARC (Palo Alto Research Center, a Xerox Company), a premier center for commercial innovation, announced that Dr. Margaret Szymanski, Senior Researcher and interaction analyst on PARC’s Ethnography Services team and Dr. James Begole, Principal Scientist and manager of PARC’s Ubiquitous…
L’École de design in Nantes, France, has just launched the second issue of their research journal CADI, which focuses on co-creation, cross-disciplining and knowledge transfer. The three core feature articles are: From art history to industrial design history Jocelyne Le…
Simplifying the workplace so customers can allocate more time and resources to their core business is fundamental to the innovation incubating today in Xerox’s labs – and is the purpose of prototype customer care software revealed by the company this…
Experientia partner Mark Vanderbeeken has been invited to be a member of the technical committee for the EDF Sustainable Design Challenge: Changing energy together for better living. The technical committee will analyse the submitted projects from a technical point of…
Seattle Times technology reporter Sharon Pian Chan profiles Bill Buxton, principal researcher at Microsoft Research. “Bill Buxton is multiplatform the way Leonardo da Vinci was multiplatform. The Microsoft researcher is a technologist, a designer, a musician, an author, outdoorsman and…
Misha W. Vaughan, architect of applications user experience at Oracle USA, reflects in this interesting, small article for the February 2011 issue of the Journal of Usability Studies on the challenges explaining the value of user experience to the…
Qualitative researchers in the commercial sphere often feel they can only do ‘ethnography light’. Isabella Simpson, senior research executive at Kantar Media, urges them to have more confidence, and challenges some of the myths surrounding the ethnographic approach. “Commercial ethnography,…
Controversial British columnist Andrew Orlowski published a long investigating article on Nokia’s failure to build its own smartphone platform. “When Nokia CEO Stephen Elop announced that Nokia was abandoning its development of its own smartphone platforms and APIs, and betting…
DPPI 11, the 5th conference on Designing Pleasurable Products and Interfaces, will take place in Milan, Italy this year and Experientia partner Mark Vanderbeeken is part of the scientific committee. The DPPI conference originally began through the desire to move…
The World Economic Forum just came out with a report, “Personal Data: The Emergence of a New Asset Class,” that surely is going to raise some controversy, as it explores what it means to commercialise personal data and make good…
Female Interaction is a 2.5 year, DKK 4.7 mio (630,000 euro / 850,000 usd) multidisciplinary research project focusing on female interaction design for advanced electronic products, in particular on how to make these products attractive and convenient to use for…
How does an entrepreneur successfully introduce innovation to a gastronomic tradition that is a cornerstone of French culture and identity? Stéphane Girard, who graduated from the prestigious Bordeaux Wine School in 2004, has launched a modern concept in wine degustation…
When Experientia’s four partners decided to start a business back in 2005, one of the important discussions then was about the name. After brainstorming on the philosophy, concepts and strategies that would underlie the business, Experientia president Michele Visciola came…
Experientia and Accenture are looking at future project opportunities together, after signing a memorandum of understanding this month. The two companies have previously matched their skill sets on a project involving user research, prototyping and usability testing, with the client…
A rich trove of articles in UX Magazine: The importance of designing an experience culture By Cynthia Thomas / December 20th 2010 The outward focus on developing good experiences for customers often overshadows the need to live that philosophy inside…
User Experience Management: Essential Skills for Leading Effective UX Teams By Arnie Lund Morgan Kaufmann Publishers (Elsevier) May 2011 ISBN: 978-0-12-385496-4 The role of UX manager is of vital importance — it means leading a productive team, influencing businesses to…
The UK newspaper The Daily Telegraph profiles Cordell Ratzlaff, director of user-centred design at Cisco Systems, and former head of Apple’s Human Interface Group. “Like a lot of prominent technology companies, Cisco has recognised that its products aren’t as intuitive…
Automation World reports at length on how human-centered design techniques are gaining attention in the world of industrial controls and automation, as more users struggle with complex user interfaces. “Many of today’s industrial products, with their ever-growing feature sets, have…
Two new articles in UX Magazine: Crafting the UX of REI’s retail experience by Samantha Starmer Video interview (with text transcript) on the strategy, techniques and thinking behind translating REI‘s warm, hand-crafted in-store experiences into the digital space. Customer Experience…
Norden, the Nordic Innovation Center, has published the results of a research project between Denmark, Norway and Iceland, that explored the increasingly strong connection between ICT and user-driven innovation in those countries, and how this approach could be transferred from…