Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The autumn issue of Koreana, the quarterly devoted to Korean art and culture, contains a special feature on Korea’s smartphone era. The articles come in a range of other languages, including Arabic, Chinese, French, German, Japanese, Korean, Russian and Spanish.…
Sunday marks the one-year anniversary of Apple’s iPhone debut in Korea. Prolonged regulatory bickering had been long delayed its release, coming more than a year after its release in the U.S. and other countries. But late as it was, the…
Intel’s Chief Futurist, Brian David Johnson, is a big advocate of using science fiction narratives as a jumping off point for a discussion between management and engineering about the future of Intel’s business, reports BoingBoing today (see also video). Intel…
“We need to place anthropology before technology,” said Richard Seymour, Co-founder, Seymourpowell, at the sixth annual meeting of the International Advisory Panel (IAP) of the DesignSingapore Council, that came together to recommended ways to use design to boost productivity in…
Peter Merholz, president of Adaptive Path, has written a long and eloquent rant against advertising and marketing agencies proclaiming to do user experience design. These agencies, he says, do not come at user experience from an honest place. “Ad agencies,…
Continuum launched of a new division within its organization, known as Continuum Advanced Systems. Focused on the intersection of technology, systems and human-centered design, Continuum Advanced Systems works with companies and entrepreneurs in the health, medical, government, industrial and consumer…
James Glasnapp, who manages PARC‘s Workscapes and Organization team, has written his second article in a series on ethnography (you can read the first one here), where he provides an overview of data collection methods (and methodologies) that ethnographers use…
In a 2010 survey of U.S. consumers conducted by Buzzback Market Research, findings showed that 88 percent of shoppers are more likely to choose a company that gives them the ability to interact via online, mobile or self-service technologies. With…
Jonathan Birchall reports in the Financial Times on the challenges of creating a single customer experience both online and in stores: “Shoppers equipped with smartphones can now use tools from the online world in-store. They can check prices at rival…
Experientia is excited to be working on two applied research projects for Flanders InShape, a Flemish design promotion agency that supports and advises small and mid-size companies in Flanders, Belgium on matters related to product development and design. The ASSIST…
Some UX developments at Telefónica, the Spanish telecommunications group. Telefónica introduces user experience lab Telefónica’s research and development unit has presented its user experience lab. Via the user experience lab, Telefónica R&D uses the technique of co-creation, involving users in…
The Intel announcements this week, particularly those by CTO Justin Rattner, are quite visionary. But also anthropologist Genevieve Bell’s approach is making waves in the community, such as this article by TechRadar.com. Before the Experience Lab, [Genevieve Bell] was working…
Much coverage on the presentation by Justin Rattner (video), Intel’s CTO at the Intel Developer Forum, where he discussed a future with so-called context-aware computers and mobile devices. (Make sure to see the full video). PC Magazine Rattner describes the…
On his Gravity7 blog, Adrian Chan tries to convince startups and social application companies to embark on in-house social interaction design “The problem, as I see it, is that many small startups, and even some larger social media companies and…
Kristina Krause has recently finished a master’s degree in social anthropology at the University of Kent, with a thesis titled: The impact of design ethnography and WordPress | Client – web designer relationships in the nonprofit sector. “The increasing rate…
The Day Zero event of the Intel Developer Forum started off with a presentation by Intel Fellow (and anthropologist) Genevieve Bell who is now also the head of Intel’s Interaction and Experience Research (IXR) division, that is focused on defining…
Adrian Chan of Gravity 7 and Andreas Weigend, former chief scientist at Amazon.com and lecturer at Stanford and UC Berkeley, together wrote an article on how best to respond to the world of social data, how to metabolize it, and…
The 2010 Finnish National Innovation Strategy contains an important section on demand and user-driven innovation, with user-driven innovation being described as: “User-driven innovation makes use of information on customers, user communities and customer companies. It engages users as active participants…
Stephanie Rosenbloom writes in the New York Times on what will make us happy. “The practices that consumers have adopted in response to the economic crisis ultimately could — as a raft of new research suggests — make them happier.…
Oscar Berg reflects on the changing role of intranets in knowledge-intensive businesses. “These intranets need to provide flexible access to both information and people by employing pull models for serving as many knowledge worker information needs as possible, including unanticipated…