Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Business
The Jan Chipchase controversy: corporate ethnography is “primitive”
The experience store, a store where you don’t buy [International Herald Tribune]
The International Herald Tribune reflects on ‘experience stores’, the latest trend in retailing and claims it is a return to the old department store shopping experience, where shopping was treated as theatre as well. The article claims that Samsung was…
Bruce Nussbaum asks if designers are the enemy of design?
New York Times on interactive mirror in department store
Business Week on the innovation workshops at the Royal College of Arts, London
American Embassy in Rome reaches out via web to discuss innovation and creativity with young Italian entrepreneurs
Business Week interviews Nokia’s Jan Chipchase
Qualitative research leads to new bicycle “for fun”
When Japanese bike part manufacturer Shimano set out to make a bicycle aimed at America’s dwindling group of casual bikers, they enlisted the help of design consultancy IDEO, and embarked on a qualitative research and design process that eventually lead…
Next step for games: social networking [San Jose Mercury News]
New Web sites connect lenders and borrowers [International Herald Tribune]
About a year and a half ago I wrote about Zopa, a P2P banking service in the UK, and therefore a potentially disruptive innovation in the financial services sector. The International Herald Tribune has meanwhile discovered it as well: A…
Social networking’s next phase [The New York Times]
International Herald Tribune on user interface design
KPMG on how digital media are affecting work, play and relationships across Europe
Mobile talk moves to Web 2.0 [BBC]
Business Week on user-driven innovation
Ethnographic research informs Intel’s Mobile Clinical Assistant
New network for user-driven innovation in Denmark
A network of companies, designers, researchers and organisations are joining forces to write a script covering user-driven innovation. The purpose is that in the future, other players may utilise the pilot project’s experiences, writes Denmark’s daily business paper Børsen (and…