The art of work [Fast Company]
What would happen if the best moments of your life happened at the office? That would be “flow,” and thanks to a guy with an unpronounceable name, more and more businesses want to know about it. Read full story
Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Business
Denmark in the culture and experience economy – 5 new steps
In this publication the Danish Government* presents initiatives within five new strategic target areas designed to create favourable frameworks capable of reinforcing development and growth potential in the culture and experience economy. The five target areas include the sports industry,…
Paul Graham on what business can learn from open source
Paul Graham is at it again. Just one random quote, when he is arguing that bloggers working at home are often much more productive than the so-called “professionals”: “The atmosphere of the average workplace is to productivity what flames painted…
Neopets CEO on the future of children’s site [Red Herring]
On Neopets’ candy-colored, youth-oriented web site, kids create virtual pets and send them cruising the streets of the online land Neopia. They play games, shop, or make artwork for the site’s online galleries, which all sounds like harmless, creative fun.…
Chris Lawer on how firms can co-create knowledge with their customers
In his blog Chris Lawer of The OMC Group just posted a copy of the presentation he gave to the research panel at Cranfield University School of Management. The pdf paper defines the “story of co-creation”, explores his research question,…
Better by design [RSA Journal]
Design used to be associated purely with aesthetics. Today it has been embraced by business leaders and is advocated for social policy development. Nico Macdonald (blog) investigates these claims. Read text-only version Download laid out version (pdf, 176 kb) (via…
Next-generation MBAs looking to Bangalore [International Herald Tribune]
Graduate students from top schools in the United States, Europe and Asia, most from master of business administration programs, are vying for internships at India’s biggest private companies. For many, outsourcing companies are the destinations of choice. Read full…
Innovation through people-centred design – lessons from the USA
This very interesting Global Watch* mission report (which I just finished reading) summarises the results of an official UK field trip to the US to investigate the impact of people-centred research in the design process. The authors were interested in…
Jeremy Rifkin on Europe’s next industrial revolution [Der Spiegel]
The industrial revolution is over, and the machines have won. But as jobs in factories and offices disappear, there are still opportunities to create new kinds of employment. According to Jeremy Rifkin, the first opportunity lies in what he calls…
Anthropologists help Intel in emerging markets [Red Herring]
In a bid to eventually sell more chips, Intel has set up four new offices in Bangalore, Cairo, Sao Paulo and Shanghai that are staffed with anthropologists and engineers to help design computers with features for emerging markets. The four…
European executives rely on customer understanding to boost innovation, survey shows
A Booz Allen Hamilton innovation survey, conducted in the late summer and autumn of 2004, asked European executives to rate the importance of various drivers of innovation performance. Top of their list is improved customer understanding or customer insight, whether…
Understanding why people buy [Business Week]
We all hear that successful innovation depends on creating value for customers. Repeatedly, we see that the key to creating value lies in designing meaningful experiences. But what does this jargon really mean? And more important, how does it impact…
Rupert Murdoch buying Skype? [The Independent]
Rupert Murdoch’s News Corporation is understood to have made a bid approach to the fast-growing internet phone group, Skype, which may have valued the two-year-old operation at almost $3bn. Read full story
A difference of design [Functioning Form]
View this nice comparison chart that summarises the difference between the business approach and the design approach to product and service innovation. (via Usability in the News)
14 creative leaders on where great ideas come from [Fast Company]
A blank sheet of paper can be liberating — and intimidating. where do great new ideas come from? How can you and your company create more of them? We asked 14 creative people to answer those questions. Nike’s Tinker Hatfield…
Buongiorno acquires Freever
Buongiorno Vitaminic SpA, an Italian multinational and one of the world’s leading groups in the mobile value-added service (VAS) sector, has signed an agreement for the acquisition of a 100 percent stake in Freever, a leading European company in the…
RSS entering corporations [Information Week]
In a world of content overload–with e-mail always pushing information and thousands of web sites pulling us–more people are using RSS readers to cope. The grassroots technology, used for the past few years by bloggers and news junkies, is finding…
Creativity that goes deep [Business Week]
Firms everywhere want to revolutionize themselves by turning design-oriented. Unfortunately, it’s not as simple as hiring a chief design officer and declaring design as your top corporate priority. To generate meaningful benefits from design, corporations will have to change in…
Ad execs rethink music [Reuters]
Music fans may bemoan the crumbling boundary between commercials and song-making, but there’s more to come in an industry turned on its head by portable digital music players like the fast-selling iPod. U.S. advertisers and their agencies are becoming talent…
The value of inventive services [Business Week]
It’s the biggest part of the economy these days, but many companies’ innovation remain focused on products. Service innovation as a discipline is still in its infancy. Here’s why that needs to change. Read full story