Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Consumer electronics companies will miss out on up to $3.8bn in revenue by 2010 because buyers are not able to use their devices properly, according to a Forrester Research report. Apart from the obvious newsworthiness of this sales message,…
This year’s World Economic Forum features a roster of programs seeking to bring business up to speed on new thinking about innovation. The World Economic Forum, held annually in Davos, Switzerland, is a high-altitude, high-profile gathering of the globe’s business…
In reflecting on the Consumer Electronics Show in Las Vegas, Business Week’s Bruce Nussbaum concludes that one trend is clear: “Companies that want to succeed must be in the enabling business, not the product or even the service business.…
Here are some links for those interested in the role of creativity and design as tools for innovation, especially in the context of regional development. Creative London: realising the economic potential of London’s creative industries London’s mayor commission on…
In a recent CIO Magazine article about intranet trends to watch for in 2006, Shiv Singh of Avenue A | Razorfish highlights the user experience: “Employees are demanding simpler, more intuitive and more “Web†like intranet experiences. […] A…
If you can track what consumers actually do, why bother with what they say? Instead of simply producing ads, advertising agencies now want to be seen as creative consultancies, helping clients develop marketing strategies or even new products. DDB, part…
FORA, a research and analysis division under the Danish Ministry for Economic and Business Affairs, has just issued three industry reports on user-driven innovation, and a general report summarising the results and recommendations. This final report recommends that better research…
The British educational thinktank NESTA Futurelab argues that the logic of education systems should be reversed so that the system conforms to the learner, rather than the learner to the system. This is, according to them, the essence of personalisation,…
To be competitive, companies need more than managerial decision-making capabilities; they need their people to be more creative and innovative. Therefore, leading management thinkers, corporations like Procter & Gamble, Nissan and Ford, and B-schools like Stanford’s Graduate School of…
The annual meeting of the World Economic Forum in Davos, Switzerland (25-29 January) is devoted to creativity. One of the eight sub-themes is on “innovation, creativity and design strategy”, exploring how “business, government and social innovators are taking on new…
Mike Kuniavsky, author of the book Observing the User Experience, was recently in Japan which inspired him to write a thoughtful reflection on the current value of user reseach, based on his observations there. “The Japanese classic Modernist “supply-driven” model…
Business Week comments on the recent Cox Review of Creativity in Business (see also my previous post) and publishes excerpts of an interview with the author Sir George Cox. According to the magazine, the report’s findings are worrying. “Far from…
Backpackers in Australia often wish to organise group activities, but have few collaboration methods available and only a trickle of communication is possible between them as they move. They regularly explore unfamiliar locations quickly, but have only basic resources to…
A challenge to the traditional view that new technology will widen inequality in the future comes from the UK Government’s Social Exclusion Unit. The new report shows how technology is already improving life chances and public service delivery, and is…
In recent years, there has been a big increase in new electronic media products for very young children, including those as young as one month old. A driving force behind this new market is the advertising and package labeling that…
The Center for Aging Services Technologies (CAST) is leading the United States’ charge to develop and deploy emerging technologies that can improve the aging experience in America. Established in 2003, CAST has become a national coalition of more than 400…
Yahoo Inc., the world’s largest Internet media site, had agreed to acquire Del.icio.us, a popular Web site that helps users share links to their favorite Web sites, the site’s founder said on Friday. Joshua Schachter, the founder of Del.icio.us, confirmed…
The [just published] Cox Review of Creativity in Business has been eagerly awaited by the design industry. Many creatives in the UK (as in other industrialised countries) fondly believe that while manufacturing and call centres may emigrate to cheaper countries,…
New McKinsey research reveals how the shift from transactional to tacit interactions requires companies to think differently about how to improve performance—and about their technology investments. Moreover, the rise of tacit occupations opens up the possibility that companies can…
About two months ago, I complained in this blog about the fact that i2010, the EU’s website on digital inclusion and participation, was about the opposite of accessibility and inclusivity. I sent the same message to the cabinet of the…