Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Brian Thomas Collins has made a career out of creating brand experiences, “a few of them great”. He writes: “A good brand experience is when a brand does what we expect of it. A great brand experience is something we…
Incorporating wireless technology into its newest cars, Ford prepared to roll out vehicles capable of monitoring everything from pollen counts to glucose levels. “[Ford] started concentrating on the aging population in 1999, and a focus on health and wellness within…
Sondre Ager-Wick, Nokia’s Head of Design Strategy and Foresight, discusses the evolution and future of mobile design. His new trends: – DIY design – Electronically enhanced senses – The smartification of everything – Less digital bling. More content first. –…
Five Levers for Change: inspiring consumers to adopt sustainable behaviour is fundamental to achieving Unilever’s Sustainable Living Plan. Unilever’s Five Levers for Change is a coherent set of principles, which, if applied consistently to behaviour change interventions, will increase the…
A long essay by Dave Gray, founder of the XPLANE/Dachis Group, explores the topic of the service economy from a user experience point of view. Make sure you read his thinking of the product as a service avatar. “The emerging…
The term co-design refers to a philosophical and political approach to design best applied throughout the design life cycle. Codesign builds on the methods and principles of Participatory Design which assumes ‘users’ are the experts of their own domain and…
Recently Dianna Miller had a chance to talk to Genevieve Bell, anthropologist and researcher, and the director of Intel Corporation’s Interaction and Experience Research. Genevieve Bell will be one of the keynote speakers at Interaction 12. Dianna talked with her…
The RSA’s latest report, Transforming Behaviour Change: Beyond Nudge and Neuromania, argues for a more sophisticated understanding of the relationship between our social challenges, our behaviours and our brains. Abstract The Government is taking behavioural science very seriously, but existing…
John Kolko reflects on design education and the importance of craftmanship in an article for Interactions Magazine. “Based on my experience reviewing portfolios from recent business school graduates, I would argue that one of the most fundamental failings of…
Nokia releases a new phone concept – Gem – which “revolutionizes mobile design by turning the entire handset into a touchscreen”. Launched on the 25th anniversary of the Nokia Research Centre, the GEM device changes appearance from camera to phone…
Larry Dignan discusses – in a conversation with David Ginsberg, director of insights and market research at Intel, and Tony Salvador, senior principle engineer of the Experience Insight Lab at the company – how Intel is boning up on…
Priced at $100, the device is a leap for Jawbone. And its aimed at nothing less than making its wearers happier and healthier. Fastco Design reports. “The UP wristband is meant to be worn 24 hours a day. When you’re…
In a long interview, Matias Duarte, Android’s head of user experience, explains how Google conducted deep user ethnographic studies to understand how people were using their smartphones and other devices. What is the soul of the new machine? This isn’t…
Last week, Cadillac launched its new “CUE” vehicle infotainment system. The name is an acronym that stands for Cadillac User Experience — the company’s refined and expanded approach to connected vehicles. Electronista took an early look at the new system…
James Rock, the managing director and chief business designer for Cultivar Consulting Limited, a business and services design consultancy, talks about service design, its benefits and why it’s important for your business. “Service design is a relatively new discipline that…
Ageing populations and budget cuts mean devising a new social contract. So why not use real designers – it’s worked in Finland, asks Justin McGuirk, design writer at The Guardian. “If a country has the best education system in the…
Jemima Kiss examines plans for a digital public space with the British Library, the Royal Opera House and the BBC. “How can we preserve analogue culture in a digital world? Could something allow us to view, research & remix cultural…
Debbie Millman of DesignObserver.com interviewed design anthropologist Dori Tunstall on the insights that anthropology brings to consumerism and branding, and about the powers of transformation in design and designers. “Dori Tunstall is a Design Anthropologist, meaning she tries to understand…
The internet is the greatest source of information for people living in the UK today. But the amount of material available at the click of a mouse can be both liberating and asphyxiating. Although there are more e-books, trustworthy journalism,…
Article by Experientia collaborator Irene Cassarino, with additional input from Jan-Christoph Zoels. How do you create community services and business models for a carbon neutral building block before the buildings stand? Thirty Finnish entrepreneurs came together last Tuesday (20 September…