Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
On April 1, IDEO founder David Kelley will be awarded the Edison Achievement Award by the Thomas Edison Papers at Rutgers University for his “pioneering contributions to the design of breakthrough products, services, and experiences for consumers, as well as…
African peasants paint their mobile phone number over their front doors. Indian slum dwellers buy SIM cards to use on friends’ handsets. Chinese students spend three months’ allowance on a phone they can use to surf the web. Once almost…
A few weeks ago, W3C, the body in charge of global web standards directed by Tim Berners-Lee, organised a Workshop on the Future of Social Networking in Barcelona, with a high level goal of bringing together the world experts on…
Clive Grinyer wrote a highly honest, yet optimistic post about his experience of working in a hardcore technology company (Cisco) as a user experience designer. It starts off with a very recognisable problem description: “In the conventional industrial product development…
Pachube is a web service that enables you to connect, tag and share real time sensor data from objects, devices, buildings and environments around the world. The key aim is to facilitate interaction between remote environments, both physical and virtual.…
The Davos session on the “Next Digital Experience” involving Hamid Akhavan (Deutsche Telekom), Eric K. Clemons (The Wharton School), Chad Hurley (YouTube), Craig Mundie (Microsoft), Shantanu Narayen (Adobe) and Mark Zuckerberg (Facebook), can be viewed live online (Friday 30 January,…
Robert Schumacher, managing Director of User Centric, has published a long article in the Financial Post of Canada on the user-centred design challenge of call centres. “As the scale of contact centre operations increases, it is becoming a primary area…
Experientia, in collaboration with the Vodafone User Experience team, is running two workshops on 25 February at the upcoming LIFT conference to present the results of two recent projects and explore their impact. KashKlash: exchanging the future Join us for…
The annual Horizon Report describes the continuing work of the New Media Consortium (NMC)’s Horizon Project, a long-running qualitative research project that seeks to identify and describe emerging technologies likely to have a large impact on teaching, learning, research, or…
In the current edition of UXmatters Michael Hawley (VP Experience Design at Mad*Pow Media Solutions LLC) reflects on the strengths and weaknesses of two existing alternative design approaches user-centered design and genius design. There is a trend among some in…
IDEO just announced a quick open user interface exploration project with Bug Labs, that will run for a little over a week on a new public blog BUG+IDEO. An open project between BugLabs and IDEO, this deep-dive exploration of the…
Very nice and in-depth review by Marek Pawlowski: Palm, which launched a new flagship device and platform earlier this month, is a company staring at the very real possibility of extinction. The pioneering user experience of its PDAs has long…
“Are experiences relevant in a recession?” asks Jonathan Picoult. The stock of Starbucks Coffee, long revered as a prime example of a consumer-focused, experience-oriented business, was down over 50 percent in 2008 (underperforming the S&P 500 Index during the same…
Press release Nokia and Securitas today announced a new cooperation regarding mobile services for personal security and every day safety. Mobile devices already today give increased feeling of security with friends and family only a text message or a phone…
The people from Live|Work, a UK service design company, have inspired me from the time I met them at the meanwhile defunct Interaction Design Institute Ivrea, now nearly eight years ago. Alice Rawsthorn, the design critic of the International Herald…
Vodafone publishes a very good, but highly under-communicated, Public Policy series. The aim of the series is “to provide a platform for leading experts to write on issues that are important to Vodafone and that may help policy makers as…
Just when everyone is writing on how mobile phones are bringing about huge changes in emerging markets, Cory Doctorow publishes a very nice and thought provoking article in the Guardian entitled “Laptops, not mobile phones, are the means to liberate…
Experientia is currently planning to participate in a number of European research projects, and is looking for interesting collaboration opportunities where we can bring in our human-centred research and design methodology. Next week Experientia partners Michele Visciola and Mark Vanderbeeken…
As part of the World Usability Day 2008, the Department of Information Technology at Vishwakarma Institute of Information Technology (V.I.I.T.), Pune (India) hosted on 27-28 November the Conference on Advances in Usability Engineering, a platform that brought together the professionals,…
Both Penny Edwards (Headshift) and Bill Ives (Fast Forward) report on recent IBM research on social software in the marketplace: To what extent does your company facilitate social networking between employees split by geographical or organisational distance, or with (existing…