Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Nearly by accident I discovered Nokia’s recently launched IdeasProject, an effort “to surface Big Ideas about the future of communications — and to show the many ways that these ideas are connected”. It is definitely a site rich with content.…
What are the profound socio-cultural changes currently taking place and are people-centred designers well equipped to help companies and institutions address this new context? The current economic recession is turning out to be very severe (The Guardian evokes the spectre…
Jonathan Donner of Microsoft Research India and Camilo Andres Tellez of the London School of Economics and Political Science have together written a paper on mobile banking and economic development that just got published in the December issue of the…
At the beginning of last year, we at Experientia worked with a Belgian regional authority on developing the concept for a new design centre, called the Transformation Factory (read more about it in this paper). Now also Business Week’s Bruce…
John Maeda, the new president of RISD, wrote some smart words in Esquire (where he was profiled as one of 75 most influential people): “Technological advances have always been driven more by a mind-set of “I can” than “I should,”…
Tuning up your focus on customer needs is more crucial than ever, writes business and innovation strategist Idris Mootee. Customers always have problems to solve, even more so in a downturn. This downturn itself is creating a permanent impact on…
Last week, the World Bank’s CGAP hosted a roundtable and webinar on the important topic of how mobile phone banking can deliver a range of financial services to poor people and change lives for the better (see also this blog…
Increasingly our personal records and social lives are being privatised, with normal people having very little recourse when these private services are being cancelled or the companies themselves disappear (as most companies eventually do). Currently the country where I live…
The first European conference of the Usability Professionals’ Association (UPA), which was dedicated to Usability and Design, is more than a week away but the high quality of the event still lingers. The conference, which took place in Turin, Italy,…
A Pew/Internet survey of internet leaders, activists and analysts shows they expect major tech advances as the phone becomes a primary device for online access, voice-recognition improves, artificial and virtual reality become more embedded in everyday life, and the architecture…
The UK Design Council has just launched a new programme called Public Services by Design. The success of public services is increasingly measured by their ability to provide personalised responses to an ever advancing set of challenges – while operating…
The Bill & Melinda Gates Foundation has awarded UC Irvine a $1.7 million grant to create a new research institute focused on the growing use of mobile technology in providing banking and financial services to people in developing countries. The…
Mobile advertising specialist Alan Moore, founder of the communication consultancy SMLXL, was asked by Microsoft US to write a paper on the future of the mobile society. It is available as a whitepaper. “When it comes to mobile telecommunications, it…
Designing for Services in Science and Technology-Based Enterprises was an interdisciplinary research project (2006-2007) initiated by Saïd Business School (SBS) at the University of Oxford. The study explored how academics, service designers, and science and technology entrepreneurs understand the designing…
Podcamp Barcelona’s Chris Pinchen interviewed Nokia’s Adam Greenfield at Visualizar ’08 (Madrid, Spain) the day after the US elections. Their conversation ranged widely over subjects including corporate Situationism, fear of ubicomp, the technological disparity between everyday life in the US…
Ruth Kikin-Gil is the UX Design Lead at Microsoft’s Office Labs, a Microsoft innovation group which focuses on the future of productivity and information work, and an alumnus of the acclaimed Interaction Design Institute Ivrea. In this 20-minute audio interview,…
We all live in a digital world, although it means different things to different people. In her inaugural public lecture as Adelaide’s Thinker in Residence, Intel’s Genevieve Bell will explore how digital technology is shaping our lives, our culture, and…
McGraw-Hill is pitching me books and now and then I request a copy because the subject matter interests me greatly. Don Tapscott’s “Grown Up Digital: How the Net Generation Is Changing Your World” is such a book. It explains how…
“Patenting will be seen as a limitation of human rights.” “There are no cheaters ’cause in my system cheating is the most positive activity.” “Faulty residents are charged with negligence and sent to live in ‘financially active’ communities.” “[The will…
A review of the Shaping the Global Design Agenda conference by Mark Vanderbeeken (Experientia) and Marcia Caines (Cluster) The days after the American presidential election are clearly a period of reflection. Newspapers and magazines are full of thoughtful articles, and…