Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Two major research reports were published last week about digital lifestyles in Europe. EIAA Mediascope Europe 2008 (press release – executive summary) tells you all you want to know about why people are using digital stuff. It is particularly useful…
Press release: IBM is announcing a collaborative effort with European Union partners to develop new technology that will help support active aging and prevent cognitive decline in the elderly population. Based on intelligent audio and visual processing and reasoning, the…
The current issue of Vodafone’s Receiver magazine — on space and location — is one of the best yet. Every week the editors invite another thoughtful thinker to contribute an essay on the topic, and this week the honour goes…
The Denmark-based Center for Sustainable Innovation (blog) is embarking on a new combined research and consultancy project about People Centred Innovation with Base of the Pyramid. The project, which is funded by the Danish Network for Research Based Userdriven Innovation…
Adelaide, Australia has a Thinker in Residence programme that “brings world-leading thinkers to live and work in Adelaide to assist in the strategic development and promotion of South Australia.” [Or, what cities and regions have to go through to attract…
DIT-Design in Tourism was an EU-funded project to develop tools suitable for everyday use within the tourism industry and to promote service design competencies from terminology to strategies and concepts. The project has – up till now – not been…
Alcatel-Lucent’s Worldwide Lab is an innovative primary research program focused on soliciting the end-user experiences and preferences from the highly coveted teen and young adult market. Lab Members are made up of users from around the world and range in…
Alastair Curtis, Nokia’s chief designer, discusses his design inspirations, coming Nokia devices and how Indian teenagers will influence the future of mobility, in an interview published on Forbes.com. As Nokia’s chief designer, a post the company veteran has held since…
Michelle Fuller, Director at eDigitalResearch, writes in the Financial Times on the user experience of online banking: With the banking sector moving towards consolidation, it is crucial that customers are understood, reacted to and rewarded for their loyalty. With the…
Last week, Nokia launched its Nokia Life Tools (backgrounder), a range of innovative agriculture information and education services designed especially for rural and small town communities in emerging markets. From the press release: “Nokia Life Tools helps overcome information constraints…
Hilary Cottam is the 2005 UK Designer of the Year and former director of RED [archive site], the meanwhile closed innovation unit of the UK Design Council. I interviewed her last year for Torino World Design Capital site. And she…
The Wall Street Journal reports on how businesses are tapping designers for innovative ideas on management. “When New York’s Memorial Sloan-Kettering Cancer Center wanted to make the chemotherapy process easier on patients three years ago, it sought help from an…
Mike Kuniavsky of ThingM wrote an article on ubiquitous computing user experience design for ACM’s interactions magazine. The user experience design of most everyday ubiquitous computing devices—things you see in gadget blogs—is typically terrible. That’s because we do not address…
A world in which consumers can access movies, music, television programs and other media content from their sofas at the touch of a button is taking shape but you can’t settle into a couch there just yet, according to the…
Videos of the September LIFT conference in Seoul, Korea are slowly being posted. The latest one is by Jan Chipchase, a well-known Nokia user researcher. “He details the nine trends he thinks will shape the future of social interactions, trends…
The Nordic Innovation Centre recently published a report on user-driven innovation in the Nordic region. The 137 page report describes in detail what user-driven innovation actually is, outlines the current state of affairs in each of the five countries (Denmark,…
Simon Pulman-Jones, head of ethnography & innovation at GfK NOP, argues that ethnography can provide unparalleled insight into any given experience from your customers’ point of view, and describes how it is different from ‘normal’ research. The unique value of…
The Department of Anthropology at the University of California at Irvine recently organised a workshop on innovation in digital money, entitled Everyday Digital Money. The workshop examined this emerging, complex, and unevenly distributed landscape of digital money innovation from cultural,…
In a cover article, BrandWeek explores the value of design thinking. While the design-thinking approach may sound rather seat-of-the-pants, the truth is that it’s surprisingly regimented, consisting of three phases: observation, ideation and implementation. […] Focus groups have their place,…