Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Industry sectors
Audio interview with Bill Moggridge on interaction design
From Experience to Identity–The New Paradigm
Brands are inside-out, user experience is outside-in
Participle, a new social venture to design the next generation of public services
Experience Design Lab project on care for the elderly
Interview with Genevieve Bell, director of user experience at Intel
Genevieve Bell is a highly respected anthropologist and director of user experience at Intel. In this interview with Australian usability consultant Gerry Gaffney, she talks about what it means to build technology with the home in mind, about cultural influences…
France Telecom research on use of mobile multimedia services in cities
In Turin, design becomes supreme [La Repubblica]
Web 2.0 is a mass phenomenon, concludes UK survey
Technology transforming relationship between the elected and the electorate of Europe [eGov monitor]
Europe has celebrated 50 years of peace and political progression, but the next 50 will see massive changes in the relationship between the electorate and politicians thanks to technology. That was the message from the Microsoft Government Leader’s Forum 2007…
The TRIL Centre: ethnographic research on ageing to develop healthcare technologies for the elderly
User research helped design a better Windows Vista
Healthcare 2.0?
Sentimental journey: on computers and emotions [CIO Magazine]
Nickelodeon begins a web site focusing on interactive play [The New York Times]
Harvard Business Review on understanding the customer experience
“Companies that systematically monitor customer experience can take important steps to improve it—and their bottom line,” argue Christopher Meyer and Andre Schwager in the February 2007 issue of the Harvard Business Review. “Because a great many customer experiences aren’t the…
Harvard Business Review features user-centered innovation as breakthrough idea for 2007
The Harvard Business Review has published its annual list of Breakthrough Ideas for 2007, written out in “twenty essays that will satisfy our demanding readers’ appetite for provocative and important new ideas”. Eric von Hippel wrote the entry entitled “An…