Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Although usability engineering as a profession has been developed in the western countries for over twenty years, its development in other parts of the world like China remains relatively unknown. The study reported in this paper seeks to compare the…
Former Economist writer, “Long Tail” author and current Wired editor-in-chief Chris Anderson, is pushing another of his disruptive business ideas and preparing the launch of his next book. “Thanks to Gillette, the idea that you can make money by giving…
The Washington Post reflects on what it means that there is now one cellphone for every two humans on Earth. “From essentially zero, we’ve passed a watershed of more than 3.3 billion active cellphones on a planet of some 6.6…
Most of the presentations of the recent Interaction 08 conference are now online. Here they are in alphabetical order of the speaker’s last name: Cinematic Interaction Design, Sarah Allen, Laszlo Systems (synopsis) Concept Ideation and IxD, Gretchen Anderson, Lunar (synopsis)…
Umpqua Bank has opened an Innovation Lab in Portland, Ore, showcasing emerging and existing technologies that foster community and redefine what consumers can expect from a banking experience. As a testing ground for new initiatives, the Lab will change regularly…
Steven Bell of the blog Designing Better Libraries has authored an article for the January-February 2008 issue of American Libraries on how a design thinking approach can help librarians. “As a profession that mediates information from source to user—not unlike…
The Museum 2.0 blog explores the ways that the philosophies of Web 2.0 can be applied in museums to make them more engaging, community-based, vital elements of society. Just like Web 2.0 which is “a definition of web-based applications with…
A few weeks ago, I announced the new direction taken by Interactions Magazine under its new editors-in-chief Richard Anderson and Jon Kolko, and now the first issue is out. The content looks very exciting indeed and the editors-in-chief have done…
Jon Kolko, an interaction design specialist, went from consulting (2000-2002) to academia (Savannah College of Art & Design, 2002-2007) and then back to consulting (frog design, 2007-). So what has he learned from these transitions? Well, not what you’d think.…
For sure Ray Kurzweil (author of The Singularity is Near: When Humans Transcend Biology) and Bruce Sterling (who coined the term “Biot” – an entity which is both object and person – in his book Shaping Things) will enjoy this:…
Adam Greenfield is self-publishing his next book “The City Is Here For You To Use: Urban form and experience in the age of ubiquitous computing”. “The City Is Here For You To Use takes everything explored in Everyware as a…
The increased zeal among copyright holders to clamp down on any hint of piracy by online video sites puts the notion of user-generated content at risk, according to a study from American University’s Center for Social Media, that the New…
On this University of Washington video broadcast Tapan Parikh describes his experiences developing CAM – a toolkit for mobile phone data collection – in the rural developing world. Designing technologies for an unfamiliar context requires understanding the needs and capabilities…
The appeal of online virtual worlds such as Second Life is such that it may trigger an exodus of people seeking to “disappear from reality,” said Edward Castronova, Associate Professor in the Department of Telecommunications at Indiana University, an expert…
Paul Lamb reflects on the dire state of mobile services in America: In Japan it is not uncommon for people to make everyday purchases using only a cell phones. A variety of secure mobile technologies alowing for easy transfer of…
Umpqua Bank has opened its new store concept in Portland, Ore’s South Waterfront neighborhood. The store will serve as Umpqua’s Innovation Lab, showcasing emerging and existing technologies that foster community and redefine what consumers can expect from a banking experience.…
Business Week looks at how improving the user experience could inspire people to tap into the system more regularly to help stave off more serious illness. “Focusing on improving the user experience could inspire people to tap into the system…
Design, Wit, and The Creative Act is a half day conversation, organised by Core77, about leveraging the power of humor towards great customer experiences. In the run-up to the event, Randy J. Hunt did a short interview Allan Chochinov of…
According to an article in Adweek magazine, P&G’s efforts to reinforce consumer perception of quality in its brands will be a key to the company’s success. “Historically at P&G we looked at product performance. We didn’t pay as much attention…
The San Jose Mercury News reports on why users need convincing that mobile banking is convenient and secure. “South Bay residents Curtis McGovert, Dave Ritter and Leon Mendiola have at least three things in common. They own cell phones. They…