Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Category Americas
Social media making inroads at USA’s fastest growing companies
Peter Merholz of Adaptive Path on experience strategies for financial services
AIGA and Cheskin publish Ethnography Primer
Stanford Business School launches executive course in customer-focused innovation
Temporary ‘social’ cellphone numbers let users stay private [International Herald Tribune]
Ethnographers uncover the ‘Unknown Unknowns’ about consumers [Advertising Age]
Book: Mobile Communications and Society
Mobile Communication and Society: A Global Perspective Manuel Castells, Mireia Fernandez-Ardevol, Jack Linchuan Qiu and Araba Sey Published by the MIT Press How wireless technology is redefining the relationship of communication, technology, and society around the world–in everyday work and…
Participatory media and the pedagogy of civic participation
U.S. cities compete in hipness to attract the young [The New York Times]
Steelcase on user-centred research and its impact upon the healing environment
Google 2.0 and its growing power [The Mercury News]
Living old
Designing a better user experience of the legal system [Business Week]
Interview with IDEO chief creative officer Jane Fulton Suri
European Market Research Event – Day 2, afternoon
Mike Spang, Kodak Mike Spang has the long job title: “Business Research Director, Document Imaging, Corporate Business Research, Eastman Kodak Company”. He spoke about how Kodak went about creating a satisfying global corporate web experience. To put it in somewhat…
European Market Research Event – Day 2, morning
Due to travelling, it took me a few days to write up my summary of the Tuesday presentations at the European Market Research Event, but here we are. In this write-up I will concentrate on five speakers: James Surowiecki, Roula…
Making the case for ease, elegance and endurance
Book: The Cell Phone – An Anthropology of Communication
“Mobile telecommunications have had a dramatic effect in many regions, but perhaps nowhere more than for low-income populations in countries such as Jamaica, where in the last few years many people have moved from no phone to cell phone. This…