Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The latest issue of Anthropology Matters contains an interesting article on the use of mobile phones in Africa: Being cool or being good: researching mobile phones in Mozambique Julie Soleil Archambault Drawing on my fieldwork experience in Inhambane, southern Mozambique,…
Presentations are now available of last month’s Behavior, Energy & Climate Change Conference, which took place in Washington, DC. The BECC conference focused on understanding the behavior and decision making of individuals and organizations and using that knowledge to accelerate…
Meena Kadri reports on how lunch and laundry delivery in Mumbai – known as the Dabbawalla and Dhobi Ghat services – use sophisticated coding systems to track items within their service chain, in order to ensure accurate delivery. “The Dabbawalla…
There is a group of people that believe the New Zealand health care system could be designed better than it currently is. That group consists of those who have actually used the New Zealand health care system. In fact, it…
The 2009 Media Engagement Barometer commissioned by Motorola’s Home & Networks Mobility business has revealed a shift in [US] consumer influence that hasn’t been widely recognized yet: age no longer dictates a consumer’s willingness or ability to use media technology…
This contribution is by Camilla Masala, an Experientia collaborator, and is part of our background research for the Low2No project on creating an urban development with no CO2 impact through affecting behavioural change: The energy market liberalization has created new…
There is true dignity in the continuous engagement of Donald Norman, the Nestor of the user experience community, as well as courage is his willingness to question some of his (and our) profound beliefs. In short, Don — in defiance…
In a long article, the people in charge of the Intel Reader discuss the entire user-centred process of designing a new device for the blind or visually impaired which is aimed at making printed matter accessible to millions of people…
In this video of Make/Think, the recent AIGA Design Conference, Roger Martin, dean of the Joseph L. Rotman School of Management at the University of Toronto, makes the case that businesses can do a better job of innovating if they…
The latest issue of UPA’s UX Magazine is devoted to sustainable design, and one of the articles is by Experientia. In their contribution, Experientia collaborators Michele Visciola, Erin O’Loughlin and Irene Cassarino reflect on how smart tools can help reduce…
The IDEA Conference took place in Toronto on September 15-16, with a focus on social experience design. Boxes and Arrows, in collaboration with the IA Institute, brings recordings of most conference talks. Day one – The impact of social models…
Social media could transform the UK National Health Service and other public services in the same way that file-sharing changed the music industry, a conference has heard. “Growing use of tools, such as Facebook and Twitter, offered an opportunity to…
Nafid Imran Ahmed of the Bangladeshi newspaper The Daily Star was just at “The Way We Live Next 3.0” event in Helsinki and reports on the company’s vision of the future: “Nokia, the world leader in mobility, gave me an…
Some English language websites, blogs, articles and publications updating on what Denmark is doing on user-driven innovation: Is Denmark a lead user of user driven innovation? You might think so since the world’s first government sponsored user driven innovation program…
EU press release (link):EU ministers have committed to developing smarter online public services for citizens and businesses by 2015. The Commission has welcomed this step forward in making eGovernment more accessible, interactive and customised. At the fifth Ministerial eGovernment Conference…
A number of articles illustrate the power of the mobile phone in emerging markets: What next after the Mobile revolution in Kenya? by John Karanja MPESA will be on its own a major driver of the economic expansion of the…
Over the last months Experientia collaborator Irene Cassarino has been working intensively on the preparation of Experientia’s Low2No project in Helsinki, Finland (see project site and submission summary) — where our focus is specifically on enabling positive behavioural change towards…
Nokia’s senior design specialists are touring India to discover how Indians use cellphones. Leslie D’Monte reports for New Delhi’s Business Standard. Jhanvi Madan (not her real name), who lives in Mumbai , has been talking on her cellphone. Unknown to…
Experientia collaborator Irene Cassarino went yesterday to the international “The social dimension of environmental sustainability†conference, organised at Turin’s Environment Park with the support of the City of Turin. The event, which focused on the importance of social aspects in…
The Singapore Design Festival, running November 20-30, now themed “Design 2050: Possibilities for Tomorrow,” , is also continuing its quest to improve people’s surroundings through good design for a better quality of life. As already written up on this blog…