Category Methods
Jyri Engeström on the future of participatory media
Improving the retail customer’s experience when clothes shopping
Last month I posted a story on a smart dressing room trial at New York’s Bloomingdale’s, reported in the New York Times. Meanwhile the San Jose Mercury News provides some more depth on the prototype and introduces another one. “A…
Usability 2.0 – The Movie
Sun CTO on human-centred design
Nokia and Vodafone create ShareIdeas
A blueprint for the perfect phone
Book: Mobile Persuasion
The experience of technology photography
Half of Britons cannot exist without email
UK usability market to grow 20% in 2007 – new report
“Experience is the new reality”
Niklas Zennstroem on the importance of user experience
Kensington uses customer experience strategy to redesign peripherals
Daily reporting from the UPA annual conference (3)
The human face of product development
Tom Shelley reports in Eureka magazine on the latest thinking in how to ensure that products truly fulfill customer needs and aspirations – and succeed in the marketplace. The story is largely based on an interview with Apala Lahiri Chavan,…
John Thackara on designing with people to address climate change
Daily reporting from the UPA annual conference (2)
Daily reporting from the UPA annual conference
Spanish translation of engageID interview with Mark Vanderbeeken
Somebody seems to have a lot of time on his hands but we don’t complain. Luis López Toledo, a Chilean industrial designer, just posted a Spanish translation of a rather lengthy interview with Experientia partner Mark Vanderbeeken, originally published in…