Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Axel Soojung-Kim Pang, research director at the Institute for the Future and lead blogger of the Institute’s Future Now website sent me some thoughts on how the isolated, autonomous science city has now been displaced by the model of…
Making Meaning: The Business of Experience Design is a book about how people make meaning in their lives and how companies can use this understanding to create more meaningful and successful products and services. In this book, the authors Steve…
Ethiopia, one of Africa’s poorest countries, is spending one tenth of its GDP every year on IT. Over the next five years, the government plans to invest more than $100m (£56m) in public sector computers. It aims to equip hundreds…
Recent experiences in the struggle against terrorism have shown not only what a critical role the public plays in preventing and responding to crises, but also the importance of a widely available tool the public can use to prevent terrorist…
ACM SIGCHI, ACM SIGGRAPH and AIGA are co-organising the 2005 edition of the Designing for User eXperience conference (DUX2005), focused on how the needs and goals of both users and businesses can be met through design. The conference will take…
An interesting conference RE:activism | Re-drawing the Boundaries of Activism in a New Media environment (unfortunately, the site’s Flash version is really annoying) will take place October 14-15, 2005, in Budapest, Hungary. The conference, which is is co-organised by four…
Starbucks, Swiffer, iPod. Who came up with these ideas? What company executives recognised their value? What team put the manufacturing wheels in motion, and who developed the patent, marketing and branding processes? Welcome to Craig Vogel‘s world. Since the internationally…
John Thackara, director of Doors of Perception, just posted a critical comment on how the EU’s innovation and research programmes put an emphasis on tech rather than on people. For instance, the EU’s Information Society Technologies programme contains, according to…
Take a look at these diagrammes and infographs providing insight into the innovation process: its failures, its successes and its opportunities. Interestingly, Business Week identifies customer understanding, customer experience design, strategic design and foresight as the most promising routes for…
Music fans may bemoan the crumbling boundary between commercials and song-making, but there’s more to come in an industry turned on its head by portable digital music players like the fast-selling iPod. U.S. advertisers and their agencies are becoming talent…
New Experience is a London-based user experience consultancy with associates in USA, Asia and Continental Europe. The company uses ethnographic research, usability testing and information design to help its clients develop innovative product and service experiences that are grounded in…
Innovation is rapidly becoming democratised. Users, aided by improvements in computer and communications technology, increasingly can develop their own new products and services. These innovating users — both individuals and firms — often freely share their innovations with others, creating…
San Francisco’s Department of Elections has become very interested in usability issues of voting quipment. Recently, the department had usability expert Scott Luebking come in to provide the staff some basic training on usability and voting equipment. The training included…
Aaron Marcos, president and principal designer/analyst of Aaron Marcus and Associates, contacted me to point me to some of his own resources on experience design. The website of his company provides a rich overview of case studies and articles, of…
Consumers crave “personal meaning” in products and services. To innovate, new methods are being developed to help designers understand the emotions that drive consumer decisions. Read full story
Get creative! The Knowledge Economy as we know it is being eclipsed by something new — call it the Creativity Economy. Even as policymakers and pundits wring their hands over the outsourcing of engineering, software writing, accounting, and myriad other…
Business Week is joining the growing conversation about getting creative by launching a new online Innovation & Design portal — www.businessweek.com/innovate — to present the best research and thinking on the subject. It also features a special section on…
High tech’s biggest name are keen to set up research operations in India — and not just because of the cheap labor. Sarnoff is one of many Western tech research outfits that have turned to India for its combination…
US teenagers prefer instant messaging rather than e-mail to stay in touch with each other, research shows. A Pew Internet and American Life Project study found online teens are increasingly tech-savvy. Nearly nine out of 10 teenagers say they use…
Does design have a role in implementing social policy and addressing political challenges? In an informal debate on “Design and Social Policy”, the July meeting of AIGA Experience Design in London weighed up just how far designers should be engaged…