Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Judd Antin is a social psychologist and user experience researcher who studies motivations for online participation at Facebook. In 2011, he was named an MIT Technology Review Innovator Under 35. Prior to joining Facebook as a user experience researcher, he…
Pulled from store shelves after a month, the first high-profile wearable activity tracker was a humiliation for Jawbone. Now, the Up is back, and anyone vying for a stake in wearable tech should pay close attention to the product’s resurrection,…
Living Offline – A Qualitative Study of Internet Non-Use in Great Britain and Sweden by Bianca Christin Reisdorf (U. of Oxford, UK), Ann-Sofie Axelsson (Chalmers U. of Technology, Sweden) and Hanna Maurin Söderholm (U. College of Borås, Sweden) Paper presented…
Although there are many tablet deployments in schools worldwide, there is a glaring lack of serious research on what actually happens in the classrooms with these devices. In fact, there is so far no aggregated evidence that tablet technology significantly…
Dan Turner discusses why the experience of reading a book on tablets (iPads in particular) is a chore rather than a delight. In a long article for UX Magazine, he discusses a number of reasons, often related to usability and…
According to Pew Internet research, the teachers who instruct the most advanced American secondary school students render mixed verdicts about students’ research habits and the impact of technology on their studies. More in particular, they say that students’ digital literacy…
Digital Anthropology Edited by Heather A. Horst, Daniel Miller Berg Publishers, Oct 2012 328pp Anthropology has two main tasks: to understand what it is to be human and to examine how humanity is manifested differently in the diversity of culture.…
By encouraging more focused collaboration among multiple functional groups (notably marketing and sales, operations, engineering/R&D, and procurement), these leaders are combining deep insights about customers [particularly in developing markets], competitors, and supply bases to strip out costs and amplify what…
In order to understand mobile phone usage at the Base of the Pyramid (BoP) in Kenya, iHub Research and Research Solutions Africa conducted a 6-month study, funded by infoDev (World Bank). A total of 796 face-to-face interviews were conducted along…
For the Stanford-educated founders of Emprego Ligado, creating a successful app in Brazil required dismantling every assumption about the target audience. Emprego Ligado, which translates to “connected job,” launched in Sao Paulo this summer with the aim of connecting unskilled…
A few days before the EPIC conference in Savannah, Chicago’s IIT Institute of Design organised and hosted its yearly Design Research conference. Although no videos seem to be available yet, Ciara Taylor provides a concise report on two of the…
The Qualitative Report website contains a very hard to find but highly recommended page on smartphone ethnography apps (or, as they call it, “Mobile and Cloud Qualitative Research Apps”). Some highlights: myServiceFellow Mobile ethnography for (tourism-specific) service design via customer…
Most of the videos of this week’s EPIC Conference, hosted by the Savannah College of Art and Design [SCAD], are now online. EPIC, which stands for Ethnographic Praxis in Industry Conference, promotes the use of ethnographic investigations and principles in…
Mind Design, the Design Research Webzine of the Danish Centre for Design Research, contains a wealth of information, all available in English. Here are some highlights: Article Companies: Design Research Works in Practice Design researchers are developing new, applicable knowledge…
Innovating for People Handbook of Human-Centered Design Methods by LUMA Institute 2012, 86 pages Abstract Innovation is an economic imperative that calls for more people to be innovating, more often. This handbook equips people in various lines of work to…
Tips on Prototyping for Usability Testing By Jim Ross, Principal of Design Research at Electronic Ink, Philadelphia, PA, USA Because user research studies peoples’ behavior, the most effective research techniques involve observing participants doing things and talking about what they’re…
What is the emotional relationship people truly have with the mobile space and how they make meaning there? To answer this, Google conducted an anthropological study to gain a better understanding of how people feel about, relate to and find…
Why are we so nasty to each other online, asks Elizabeth Bernstein in the Wall Street Journal. Whether on Facebook, Twitter, message boards or websites, we say things to each other that we would never say face to face. Shouldn’t…
In this new RSA Animate, Dan Ariely, bestselling author and professor of psychology and behavioural economics at Duke University, explores the circumstances under which someone would lie and what effect deception has on society at large. The RSA Animate was…
Observing the User Experience A Practitioner’s Guide to User Research by Elizabeth Goodman, PhD candidate, University of California, Berkeley’s School of Information, National Science Foundation Graduate Fellow, and Intel PhD Fellow Mike Kuniavsky, Founder, ThingM Andrea Moed, Staff User Researcher…