Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Philips Design has published a downloadable paper on how it uses qualitative research and design thinking to support development of solutions for the ever-changing healthcare landscape. “Our lifestyles are increasingly out of balance and we are placing our health at…
Experiments like ‘Please Rob Me’ indicate that what people reveal via location-sharing apps could potentially be harmful to them – and survey finds concerns among users. “More than half of people with geolocation-capable mobile devices worry about “loss of privacy”…
As smartphones increasingly penetrate the market, with nearly a quarter of mobile users owning one, data consumption is becoming more stratified: the heaviest users most frequently use their phones’ advanced features while many people hardly touch them, according to a…
The smartest “tech” academic according to Fortune Magazine (“The smartest people in tech”) is Danah Boyd, Social Media Researcher, Microsoft Research. “She is the reigning expert on how young people use the Internet, and she’s writing a book on the…
The American Council for an Energy-Efficient Economy on Tuesday released results of a survey finding that energy use feedback tools are more important than smart meters in reducing consumers’ energy use. Analyzing 57 residential feedback programs since 1974, the ACEEE…
Ever keen to expand the boundaries of their practices, design professionals have been moving in the direction of public policy for some years, writes Lucy Kimbell (blog). But what designers, or multi-disciplinary teams using “design†approaches, can also bring to…
At the beginning of May, frog design partnered with the Lift conference in Geneva to conduct design research on the conference itself to understand what was working well and not so well about the conference. The organisers wanted to see…
The relationship between researchers and product designers can be a rocky one. Paul Golden looks at how market research can make sure it promotes creative thinking rather than obstructs it. “When handled properly, [the initial exploratory phase of the research…
Playreport is a global research project on children, families and play, initiated by IKEA. The company conducted 11,000 interviews in 25 countries, and spoke to 8,000 parents and 3,000 children aged 7-12. It is therefore, according to IKEA, the largest…
This month Chip Chick, the site that focuses on technology for women, was invited by Intel to its annual Upgrade Your Life Event where the company presented what it is working on. This feature article updates us on how Intel’s…
“The ability to explain complex academic theories in palatable layman’s’ terms is the mark of a good teacher—and Don Norman is certainly that,” writes Ken Grobe in his commentary accompanying the video of the interview. “He is, of course, much…
Three new articles have been published on the UX Matters site: Ethnography in UX by Nathanael Boehm, user experience and social interaction designer for the Australian Government, Canberra, Australia “In this article, I want to look at ways in which…
Anand Giridharadas, columnist at the New York Times and the International Herald Tribune, is at it again in his usual delightful way. This time he reflects on the nature of human motivation. “Call it, perhaps, the great showdown over the…
Smart meters represent a fork in the road for energy suppliers; engage with customers now and build value-added experiences that re-energise the supplier-consumer relationship, or do nothing and run the risk of third parties exploiting customer data and further eroding…
Handbook of Global User Research by Robert Schumacher (editor) Morgan Kaufmann October, 2009 336 pages User research is global – yet despite its pervasiveness, practitioners are not all well equipped to work globally. What may have worked in Nigeria may…
On 10-11 May, UNICEF New York organised the Design Days, where they invited designers and engineers who have worked with UNICEF to discuss the organisation, the (rapid prototyping) design process, and recommendations for future design collaborations. They have now produced…
UX Matters has again published a couple of great articles: So, you want to do user research: characteristics of great researchers By Demetrius Madrigal and Bryan McClain (Metric Lab) “One of the best things about user research is that anyone…
Andrew Maier writes on uxbooth.com on the conundrum of user-centred design: willful ignorance to the benefits of design research. “Interestingly, the conundrum always starts the same way: those who budget a project’s time, materials, etc. believe that incorporating user research…
In a recently published study, Sarah Kaplan of the Joseph L. Rotman School of Management at the University of Toronto decided to take a deeper look into how PowerPoint is mobilised in a company’s strategy by doing an ethnographic study…
Videos of the recent IIT Design Research Conference are currently being uploaded. Here is the list of the presentations (alphabetical by speaker’s last name), with video links (where available): Tim Brown | IDEO (conference bio) We’re all design researchers now…