Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category UserResearch
Nokia research on shared phone practices
What happens when people share an object that is inherently designed for personal use? Jan Chipchase and Indri Tulusan of Nokia Research set out explore this topic during a July 2006 field study in Uganda with a brief to understand…
More on Dutch cultural heritage and audience understanding
The home is not about efficiency or technology
Dutch heritage conference highlights lack of audience understanding
Dreaming of people-centred RSS feeds
To write a professional blog like Putting People First, one needs to scan a lot of material. In fact, Putting People First would be impossible to compile without the help of RSS. I am subscribed to a great many of…
Stanford Business School launches executive course in customer-focused innovation
Ethnographers uncover the ‘Unknown Unknowns’ about consumers [Advertising Age]
Book: Mobile Communications and Society
Mobile Communication and Society: A Global Perspective Manuel Castells, Mireia Fernandez-Ardevol, Jack Linchuan Qiu and Araba Sey Published by the MIT Press How wireless technology is redefining the relationship of communication, technology, and society around the world–in everyday work and…
Philips enters Second Life to co-create with end users
Learning people-driven innovation at the 180º Academy
The website of the Danish 180º Academy, that I wrote about earlier, is now live. The organisers “believe in people-driven innovation, enabling [their] students to understand innovation from the point of view of everyday people. Accepting this fact, 180°academy turns…
Anthropological study leads to Xerox printing innovation [The New York Times]
Book review: Designing Interactions by Bill Moggridge
Steelcase on user-centred research and its impact upon the healing environment
Designing a better user experience of the legal system [Business Week]
Nokia’s Jan Chipchase on mobile TV and personal experiences
European Market Research Event – Day 2, afternoon
Mike Spang, Kodak Mike Spang has the long job title: “Business Research Director, Document Imaging, Corporate Business Research, Eastman Kodak Company”. He spoke about how Kodak went about creating a satisfying global corporate web experience. To put it in somewhat…
European Market Research Event – Day 2, morning
Due to travelling, it took me a few days to write up my summary of the Tuesday presentations at the European Market Research Event, but here we are. In this write-up I will concentrate on five speakers: James Surowiecki, Roula…
European Market Research Event – Day 1, afternoon
During the afternoon sessions of the European Market Research Event, I attended presentations by Clive Grinyer of France Telecom Orange, Sarah Pearson of ACB/University of Sussex and Francesco Cara of Nokia. There is also a short write-up of a talk…