Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Le Monde newspaper published (Google translation) today a summary of an ethnographic research project on smartphone use by young adult, presented yesterday at a Virgin Mobile press conference in Paris. The research was conducted by Olivier Aem of the Celsa…
Younghee Jung, manager and design researcher at the Nokia Research Centre in Bangalore, India, has been profiled again on the Nokia Conversations blog through a long interview: One of [Younghee’s] most recent projects was Nokia Open Studios. It’s a project…
In 2009, Dr. Genevieve Bell, an Australian-born anthropologist and ethnographer, who is an Intel Fellow and heads Intel’s newly created Interaction and Experience Research (IXR) division, was selected as South Australia’s Thinker in Residence. In her assignment, she focused on…
Indrani Medhi, associate researcher in the Technology For Emerging Markets Group at Microsoft Research India, was recently rated one of the “50 smartest people in technology†in 2010 by Fortune Magazine. In an interview with Arlene Chang of the India…
PARC, the legendary California-based research centre owned by the Xerox Corporation, is hosting a series of talks on ethnography in industry. The three talks that took place are already available online in video. More talks are scheduled tomorrow and next…
At the Intel Labs’ annual Research at Intel media event, Intel Corporation Chief Technology Officer Justin Rattner announced (video) a new research division, called Interaction and Experience Research (IXR), that is focused on defining new user experiences and new computing…
At the beginning of May, frog design partnered with the Lift conference in Geneva to conduct design research on the conference itself to understand what was working well and not so well about the conference. The organisers wanted to see…
This month Chip Chick, the site that focuses on technology for women, was invited by Intel to its annual Upgrade Your Life Event where the company presented what it is working on. This feature article updates us on how Intel’s…
Three new articles have been published on the UX Matters site: Ethnography in UX by Nathanael Boehm, user experience and social interaction designer for the Australian Government, Canberra, Australia “In this article, I want to look at ways in which…
In his talk “‘Improving patient safety by user-driven design of decision support” at the IIT Institute of Design, Christian Nøhr of Aalborg University described the ethnographic and participatory work conducted with doctors, nurses and patients in Denmark, as part of…
Here are some of the CHI 2010 papers we like: On cross-cultural HCI Postcolonial computing: a lens on design and development Lilly Irani, Janet Vertesi and Paul Dourish, Department of Informatics, University of California, Irvine; Kavita Philip, Department of Women’s…
In a recently published study, Sarah Kaplan of the Joseph L. Rotman School of Management at the University of Toronto decided to take a deeper look into how PowerPoint is mobilised in a company’s strategy by doing an ethnographic study…
Videos of the recent IIT Design Research Conference are currently being uploaded. Here is the list of the presentations (alphabetical by speaker’s last name), with video links (where available): Tim Brown | IDEO (conference bio) We’re all design researchers now…
Anthropologist Simon Roberts, who manages the social science research and design research team for Digital Health Group at Intel in Ireland, spoke last week at an RSA event on Embedding Design in London, UK, on the role of anthropology within…
The latest issue of new value by design, the Philips Design newsletter, contains three short articles that sit closely to what we cover in this blog: Self Health – Philips Design’s exploration into reconnecting people with their bodies The latest…
Researchers at the Universidad Pompeu Fabra (UPF) in Spain have studied how older people interact and use email in their daily life. The study, conducted by Sergio Sayago, was carried out in social centres in Barcelona and will be used…
The latest issue of Interactions Magazine is about a new intellectualism of design, write co-editors Richard Anderson and Jon Kolko: one that embraces discourse, dialogue, systems thinking, and the larger role of designers in shaping culture. Here are the articles…
“Mobile-based livelihood services in Africa: pilots and early deployments” is a new paper by Jonathan Donner, a researcher in the Technology for Emerging Markets Group at Microsoft Research India, The paper describes a collection of initiatives delivering support via mobile…
A new study by the Associated Press has come to the conclusion that consumers are “tired, even annoyed, by the current experience of advertising,†and that, as a result, they don’t trust very much of it. But at the same…
Qualitative, and especially observational or ethnographic, research enables us to delve much more deeply into the relationship between our firm and its product/service and the customer, argues Roger Martin, dean of the Rotman School of Management at the University of…