Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
One would expect that listening to your customers’ needs and wants is a basic prerequisite for any business active in a competitive industry. It also is understandable that no business can satisfy all of its customers’ needs nor always meet…
The Ericsson ConsumerLab TV & Media 2013 report (presentation) looks at how the explosion of connected mobile devices in the home has opened a whole new world of possibilities when it comes to viewing TV and video content. Consumer viewing…
Some weeks ago the BBC announced the BBC User Experience Research Partnership, a long-term collaboration project between BBC Research and Development (BBC R&D) and leading UK universities in the fields of User Experience and Human Computer Interaction research. The academic…
Juliette de Maeyer kicks off this month’s edition of EthnographyMatters which focuses on Ethnographies of Objects, with a response to two questions posed to her: ‘Why is the hyperlink an interesting object of journalism?’ And ‘What’s the best way to…
The BBC’s R&D department has been working on how to exploit the interactive functionality now available through connected televisions through a number of projects under themes such as companion screens, authentication, Internet of Things, recommendation services, accessibility and so on.…
Driven by marketing tick lists and a seeming disregard for how ordinary people will use their products, manufacturers have simply chucked more and more features into their sets until existing user interfaces have creaked at the seams with it all.…
Discussions at recent news industry conferences have often referred to the importance of good user experience, particularly during discussions about how news outlets are reaching and interacting with their users on digital platforms. References to user experience could cover a…
Ericsson is publishing interesting research these days (and therefore gets featured on this blog). Its latest TV and video ConsumerLab report found that mobile devices are an important part of the TV experience, with 67 percent using tablets, smartphones or…
Google published yesterday a research report on how consumers use different devices together and navigating the new multi-screen world. They set out to learn not just how much of our media consumption happens on screens, but also how we use…
Washington Post publisher Katharine Weymouth announced in a memo that the paper has named Laura Evans, who has spent most of her nine years at the Post as chief researcher, to the newly created position of VP, Chief Experience Officer…
Barcelona Media, an interdisciplinary center of research and innovation, hosted Lear Center director Marty Kaplan to speak at its 10th anniversary celebration on March 6, 2012. His talk was titled “From Attention to Engagement: The Transformation of the Content Industry.”…
Social TV is a major disruption in the rapidly changing television industry. In the free report “Social TV and the second screen“, Stowe Boyd, acclaimed futurist, managing director of World Talk Research, and a researcher-at-large at The Futures Agency, characterizes…
Samsung’s 2012 top-of-the-line plasmas and LED HDTVs offer new features never before available within a television including a built-in, internally wired HD camera, twin microphones, face tracking and speech recognition, writes HD Guru. While these features give you unprecedented control…
The Berkman Center for Internet & Society at Harvard University published a substantial new report from the Youth and Media project: “Youth and Digital Media: From Credibility to Information Quality” by Urs Gasser, Sandra Cortesi, Momin Malik, & Ashley Lee.…
Television is breaking free of old paradigms and constraints. Consumers have no shortage of places to look for the content they want — online, on-demand, broadcast. But with added choice comes added complexity. As television becomes decentralized, holistic user interfaces…
As more and more devices in your home get connected to the Internet, the user experience becomes increasingly important. The people at ReadWriteWeb announce that over the coming months they will be exploring the world of User Experience design, by…
Megan Garber of the Nieman Journalism Lab recently visited the New York Times R&D Lab and updates us on the latest interface developments there. The New York Times imagines the kitchen table of the future August 30, 2011 The Times…
Digital technology allows us to tell tales in innovative new ways. As the tools available to publishers grow more sophisticated, it’s up to us, writes Aleks Krotoski in The Guardian, to experiment and see what sticks. “The Edinburgh international book…
Tammy Gur, Head of Design, BBC World Service Future Media, explains the work of the BBC’s user experience and design team which designs and develops news sites for the web and mobile devices in 27 languages, catering for audiences across…
Peter Lunenfeld (wikipedia), professor in the Design | Media Arts department at UCLA, argues in a New Scientist op-ed piece for the importance of what he calls “meaningful uploading”, which is still difficult for most people since “for the past…