Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
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Carlo Ratti and Régine Debatty featured in Ventiquattro magazine
Last Saturday (14 April), Carlo Ratti of MIT’s Senseable City Lab and Régine Debatty of we-make-money-not-art.com were featured in a six page article in Ventiquattro, the magazine of the highly regarded Italian newspaper Il Sole 24 Ore (somewhat comparable to…
New tricks and old dogs
How Second Life changes customer service
McKinsey on how businesses are embracing Web 2.0. But why are they afraid of blogs?
More and less: Designing for high-stakes decisions
The Vodafone journey
World Association of Newspapers: pay attention to the habits of the young
Yale symposium on experience design and architecture from a critical perspective
Information Overload: We have met the Enemy and he is Us
CNBC on the role of customers in business innovation
The Jan Chipchase controversy: corporate ethnography is “primitive”
The experience store, a store where you don’t buy [International Herald Tribune]
The International Herald Tribune reflects on ‘experience stores’, the latest trend in retailing and claims it is a return to the old department store shopping experience, where shopping was treated as theatre as well. The article claims that Samsung was…
New York Times on interactive mirror in department store
American Embassy in Rome reaches out via web to discuss innovation and creativity with young Italian entrepreneurs
UK hosting provider imagines web in 2020
Next step for games: social networking [San Jose Mercury News]
Doors of Perception taking on the global food crisis [Business Week]
Diane Brady of Business Week reports on The Doors of Perception conference in Delhi which focuses on applying design thinking to modern challenges in food, water and waste. “John Thackara is doggedly pragmatic. The British design guru likes nothing more…