Category Technology (general)
How to improve it? Ask those who use it [The New York Times]
The Philips ExperienceLab
Ancient manuscript teaches machines how to talk to people
Information Overload: We have met the Enemy and he is Us
Singapore Management University designing campus IT around the user
The experience store, a store where you don’t buy [International Herald Tribune]
The International Herald Tribune reflects on ‘experience stores’, the latest trend in retailing and claims it is a return to the old department store shopping experience, where shopping was treated as theatre as well. The article claims that Samsung was…