Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The digitally deprived have rights too, says BBC News columnist Bill Thompson, who is quite upset about a new French law: “If it is unacceptable to cut people off from the network because their actions are commercially damaging to the…
Olga Morawczynski, a doctoral candidate at the University of Edinburgh and has spent more than a year investigating customer adoption and usage in both urban and rural Kenya, and has been sharing some of her insights on the CGAP blog.…
danah boyd, a researcher at Microsoft Research New England and a Fellow at the Harvard University Berkman Center for Internet and Society, got incensed at an Italian conference and bites back: “I’m 31 years old. I’ve been online since I…
In a BoingBoing guest blog, Marina Gorbis, executive director of the Institute for the Future, discusses the personal transformations everyone goes through as they age, and how in the new age of connectivity, these former selves sometimes come back to…
In an exploration into how games can add value to the innovation process, Philips Design has created ‘Spark’, a board game that stimulates creativity and innovative thinking. To play Spark, the players move counters representing different characters around the board,…
A promotional video earlier today, and now a patent application — too much of a coincidence: “We know that Nokia is looking into more areas than just buttons and touchscreens for phone controls, and a recently revealed patent has shed…
The Nokia Conversations blog reports: Designing gestures to help you interact with your device in intuitive ways is a challenge that Nokia is grabbing with both hands and welcoming with a respectful bow. Younghee Jung is one of Nokia’s explorative…
In a short video interview on Nokia’s IdeasProject Craigslist founder and customer service expert Craig Newmark says Internet connectivity is adjusting the balance between centralized expertize and the power derived from online consumer reviews, networking and other forms of user…
The MIT Mobile Experience Laboratory has just published a recent project about location-based media, focusing on how the future of mobile contents are related to the physical environment. The project, Locast, was made in collaboration with RAI New Media in…
Mobile Communication by Rich Ling and Jonathan Donner Polity, 2009 200 pages With staggering swiftness, the mobile phone has become a fixture of daily life in almost every society on earth. In 2007, the world had over 3 billion mobile…
In a long essay on Technology Review, Simson Garfinkel reflects on what protecting an inalienable right might mean in the age of Facebook. “Privacy matters. Data privacy protects us from electronic crimes of opportunity–identity theft, stalking, even little crimes like…
The spread of Internet rankings and reviews is freeing consumers to focus on the decisions that matter, writes Kevin Maney in the current issue of The Atlantic Monthly. “The more technology can help with decisions, the better life will be.…
Culminatum Ltd – Helsinki Region Centre of Expertise has published a great online tool, entitled Introduction to service design. “The purpose of this digital communications tool is to establish a common ground and a starting point for discussion on service…
The Wall Street Journal and India Knowledge@Wharton present a unique mix of reporting, analysis, interviews and video on life and business in rural India. The Rural India reader resource combines specially-commissioned material with recent articles. A selection of articles relevant…
Wired UK reports on a new foresight project by Ericsson: Ericsson, the company that, with Sony, gave birth to Sony Ericsson in 2001, has unveiled its Life in 2020 project, which involved 450 experts from inside and outside the company…
Last week Google announced a suite of SMS services in Uganda. In a follow-up post on the main google blog, the company explains that it is the result of more than a year of true user-centred research and design. “We…
The [British] government’s new public services reforms focus on rights and entitlements, but, argues Charles Leadbeater in this piece for The Guardian, supportive relationships are key to tackling social ills. “Radical public services innovation will only come from a markedly…
Umair Haque has a message for the G8: “Dear Old People Who Run the World, My generation would like to break up with you. Everyday, I see a widening gap in how you and we understand the world — and…
Social by Social – a practical guide to using new technologies to deliver social impact by Andy Gibson, Nigel Courtney, Amy Sample Ward, David Wilcox and Professor Clive Holtham 2009 ISBN 978-1-906496-41-8 “New technologies are changing the way we engage…
“Service design tools – communication methods supporting design processes” is an open collection of communication tools used in design processes that deal with complex systems. Compiled by Roberta Tassi for her thesis at the Politecnico di Milano, the 45 tools…