Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
In a long essay on Technology Review, Simson Garfinkel reflects on what protecting an inalienable right might mean in the age of Facebook. “Privacy matters. Data privacy protects us from electronic crimes of opportunity–identity theft, stalking, even little crimes like…
The spread of Internet rankings and reviews is freeing consumers to focus on the decisions that matter, writes Kevin Maney in the current issue of The Atlantic Monthly. “The more technology can help with decisions, the better life will be.…
Culminatum Ltd – Helsinki Region Centre of Expertise has published a great online tool, entitled Introduction to service design. “The purpose of this digital communications tool is to establish a common ground and a starting point for discussion on service…
The Wall Street Journal and India Knowledge@Wharton present a unique mix of reporting, analysis, interviews and video on life and business in rural India. The Rural India reader resource combines specially-commissioned material with recent articles. A selection of articles relevant…
Wired UK reports on a new foresight project by Ericsson: Ericsson, the company that, with Sony, gave birth to Sony Ericsson in 2001, has unveiled its Life in 2020 project, which involved 450 experts from inside and outside the company…
Last week Google announced a suite of SMS services in Uganda. In a follow-up post on the main google blog, the company explains that it is the result of more than a year of true user-centred research and design. “We…
The [British] government’s new public services reforms focus on rights and entitlements, but, argues Charles Leadbeater in this piece for The Guardian, supportive relationships are key to tackling social ills. “Radical public services innovation will only come from a markedly…
Umair Haque has a message for the G8: “Dear Old People Who Run the World, My generation would like to break up with you. Everyday, I see a widening gap in how you and we understand the world — and…
Social by Social – a practical guide to using new technologies to deliver social impact by Andy Gibson, Nigel Courtney, Amy Sample Ward, David Wilcox and Professor Clive Holtham 2009 ISBN 978-1-906496-41-8 “New technologies are changing the way we engage…
“Service design tools – communication methods supporting design processes” is an open collection of communication tools used in design processes that deal with complex systems. Compiled by Roberta Tassi for her thesis at the Politecnico di Milano, the 45 tools…
Will smartphone connectivity become the new measure of civic engagement? Can the app replace the neighborhood association? “While some might feel that engaging communities through handheld devices may erode civic bonds, apps that connect citizens to civil servants and elected…
Today, market research is a $19 billion industry and focus groups are one of the most expensive types of market research. The question is, asks Ravi Sawhney, founder and CEO of RKS, in Fast Company, what role should design play…
The New York Times writes about the power of grassroots buzz, exemplified by public relations approaches in Silicon Valley. “Gone are the days when snaring attention for start-ups in the Valley meant mentions in print and on television, or even…
Experientia partner Jan-Christoph Zoels was one of the speakers at London’s Media Futures Conference last week, which was themed “beyond broadcast” and explored the future of media. Willem Boijens (Vodafone) and Jan-Christoph Zoels (Experientia) presented Lifestream, a research project that…
David Simoes-Brown alerts us on UK’s Nesta Connect about an excellent new collaborative book about The Future of Innovation where hundred of authors give their views. Over 350 leading thinkers from business, government, consulting and academia from around the…
Re-Public, an online journal focusing on innovative developments in contemporary political theory and practice, has just launched its latest special issue, entitled “Innovative Service Design for All“. Applicable culture: Towards future services for the city of Milan Walter Aprile, Henrik…
Will Evans, principal, experience design for Twin Technologies, writes in a somewhat rambling post about the value of mood maps to document and map the emotional states of a user so that it can guide the creation and communication of…
Celine Perin, design researcher at frog design, describes on Use8 what digital diaries are, and why this a great methodology for interactive, international user research. “Our solution was to conduct a “digital diary study”: a novel hybrid technique that combined…
Stowe Boyd, an internationally recognised authority on social applications and their impact on business, media, and society, launched a new interview series examining the future of money. The series is sponsored in part by Neo.org, a non-profit he is working…
Vicky Teinaki talked to Alex Wright, Director of User Experience at The New York Times, and author of Glut, a book on the history of information architecture from human evolution to the internet, about how a librarian gets into user…