Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
In his blog Chris Lawer of The OMC Group just posted a copy of the presentation he gave to the research panel at Cranfield University School of Management. The pdf paper defines the “story of co-creation”, explores his research question,…
Polar Electro, the innovative leader in heart rate monitoring, and adidas, one of the world’s leading sports brands, have formed a partnership that will introduce the world’s first completely integrated training system. Called “Project Fusionâ€, it seamlessly integrates Polar heart…
The latest ‘Big Bang’ in information-sharing is free, and its flagship already gets more traffic than the New York Times and USA Today combined: Meet the ‘wiki.’ Read full story
6 August 1991: Tim Berners-Lee posts the first website. Fourteen years later it is impossible to imagine the world without the internet. A Guardian profile on Tim Berners-Lee.
Design used to be associated purely with aesthetics. Today it has been embraced by business leaders and is advocated for social policy development. Nico Macdonald (blog) investigates these claims. Read text-only version Download laid out version (pdf, 176 kb) (via…
Mobile phones are used in Asia in strikingly innovative ways. In Japan, there have been stories of schoolgirls writing messages on scraps of paper, photographing them with their phones and then e-mailing them to friends. In Korea the third biggest…
This very interesting Global Watch* mission report (which I just finished reading) summarises the results of an official UK field trip to the US to investigate the impact of people-centred research in the design process. The authors were interested in…
The industrial revolution is over, and the machines have won. But as jobs in factories and offices disappear, there are still opportunities to create new kinds of employment. According to Jeremy Rifkin, the first opportunity lies in what he calls…
A Booz Allen Hamilton innovation survey, conducted in the late summer and autumn of 2004, asked European executives to rate the importance of various drivers of innovation performance. Top of their list is improved customer understanding or customer insight, whether…
We all hear that successful innovation depends on creating value for customers. Repeatedly, we see that the key to creating value lies in designing meaningful experiences. But what does this jargon really mean? And more important, how does it impact…
View this nice comparison chart that summarises the difference between the business approach and the design approach to product and service innovation. (via Usability in the News)
A blank sheet of paper can be liberating — and intimidating. where do great new ideas come from? How can you and your company create more of them? We asked 14 creative people to answer those questions. Nike’s Tinker Hatfield…
The Los Angeles Times has a feature story on emotional design, examining how emotions drive decisions and how designing with emotion in mind is becoming steadily more important. The story includes comments by Tim Brown, chief executive of IDEO, design…
Axel Soojung-Kim Pang, research director at the Institute for the Future and lead blogger of the Institute’s Future Now website sent me some thoughts on how the isolated, autonomous science city has now been displaced by the model of…
Making Meaning: The Business of Experience Design is a book about how people make meaning in their lives and how companies can use this understanding to create more meaningful and successful products and services. In this book, the authors Steve…
Firms everywhere want to revolutionize themselves by turning design-oriented. Unfortunately, it’s not as simple as hiring a chief design officer and declaring design as your top corporate priority. To generate meaningful benefits from design, corporations will have to change in…
Starbucks, Swiffer, iPod. Who came up with these ideas? What company executives recognised their value? What team put the manufacturing wheels in motion, and who developed the patent, marketing and branding processes? Welcome to Craig Vogel‘s world. Since the internationally…
John Thackara, director of Doors of Perception, just posted a critical comment on how the EU’s innovation and research programmes put an emphasis on tech rather than on people. For instance, the EU’s Information Society Technologies programme contains, according to…
Take a look at these diagrammes and infographs providing insight into the innovation process: its failures, its successes and its opportunities. Interestingly, Business Week identifies customer understanding, customer experience design, strategic design and foresight as the most promising routes for…
Oakley Inc. is jumping into the electronic age with sunglasses that play music and work with cell phones as it targets gadget lovers who want more than just protection from the sun. The project involves a collaboration with Motorola and…