Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Configuring the Networked Self: Law, Code, and the Play of Everyday Practice by July E. Cohen Yale University Press, 2012 352 pages Free pdf version | Amazon link The legal and technical rules governing flows of information are out of…
In order to understand mobile phone usage at the Base of the Pyramid (BoP) in Kenya, iHub Research and Research Solutions Africa conducted a 6-month study, funded by infoDev (World Bank). A total of 796 face-to-face interviews were conducted along…
For the Stanford-educated founders of Emprego Ligado, creating a successful app in Brazil required dismantling every assumption about the target audience. Emprego Ligado, which translates to “connected job,” launched in Sao Paulo this summer with the aim of connecting unskilled…
Through the application of analytics to Big Data, as well as ethnography — the design and implementation of qualitative field studies to observe cultural patterns — Xerox is answering important questions about traffic congestion, our reaction to it, and how…
On Saturday 27 October, the Italian-speaking Swiss city of Lugano will host the 4th edition of the UXconference. The 2012 edition of the conference, which is organised by the Sketchin team, will focus on the relationship between digital services and…
The Club of Helsinki is a non-profit organization that offer possibilities to co-create urban development projects that prototype new integrated and sustainable business and management models. The organization is founded by designer Ilkka Suppanen and strategist Tanya Kim Grassley, in…
Martin C. Pedersen reports in a long article for Metropolis Magazine on the 2014 BMW i3, the company’s first fully electric vehicle aimed at city driving. The article focuses on how BMW’s new business strategy is all based on the…
Metropolis Magazine asked seven visionary design teams, both established and up-and-coming, what they predict a fully accessible city might look like (and better yet, how it would function). “We broke the city into its component parts and then, like casting…
Rajeev Suri posted a short interview with Gustav Praekelt of Praekelt Consulting and the Praekelt Foundation, who focuses on creating behaviour change in people – particularly in emerging markets – using mobile technology. In the interview he explains the notions…
Designers, as makers of products and services, are key stewards of our planet because the products and services we design influence the ways in which people live, argues Kem Kramer in an article for Johnny Holland. “What we design, how…
In this BBC article, David Edelstein, a leader in the mobile for development space, argues that human networks are the essential ingredient for mobile phones to improve the lives of the poorest. “Focusing on the technology betrays a truth that…
Consultant Roger Dennis, who identifies himself as “serendipity architect”, has been writing a series of posts on meetings he had related to the sensing city. Together they give a good overview of some of the most recent initiatives and thinking…
The European House-Ambrosetti, an Italian economic think tank/management consultancy and organisers of the very prestigious annual international economic conference in the Italian town of Cernobbio, has – in partnership with ABB Italy – published a report on Smart Cities in…
In the pantheon of Next Big Thing trends, the concept of “smart cities” is one of the trendiest, writes Ben Rooney in the Wall Street Journal. The idea is that by harvesting the incredible amount of data “exhaust” that every…
Jonathan Ross, business development director at FACT-Finder, discusses the steps luxury brands can take to ensure a more rewarding online retail experience for consumers. “A recent study by McKinsey and Altagamma, the Italian association of luxury brands, appears to finally…
SDT2012 was the first international conference on service design thinking in the travel and tourism industry. For the first time, the conference brought together a community interested in the practical application of service design thinking within the travel and tourism…
A study by the Pew Research Center, released Wednesday, found that among Americans adults who use smartphone apps, half had decided not to install applications on their mobile phones because they demanded too much personal information. Nearly a third uninstalled…
In a new report from its ConsumerLab, Ericsson maps out the potential of transformation within m-commerce across the region of sub-Saharan Africa. Based on in-depth, extensive interviews with mobile phone users in Ghana, South Africa, and Tanzania, the report has…
MindLab is a Danish cross-ministerial innovation unit which involves citizens and businesses in creating new solutions for society. It is also a physical space – a neutral zone for inspiring creativity, innovation and collaboration. They work with the civil servants…
Megacities may be congested and complex, but are also among the planet’s most exciting places to live. They have proven effective at stimulating creativity, innovation, freedom and economic development. Today, 50 percent of the world’s population lives in cities, a…