Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Once the net becomes ubiquitous like power and water, it had the potential to be “transformative”. The divide that separates people from their online lives will utterly disappear. Instead of leaving behind all those net-based friends and activities when you…
As more media become increasingly available in digital formats, and traditional models of media packaging and distribution start to unravel, “the customer is king” is fast becoming the industry’s new catchphrase. During a session at the Financial Times Digital Media…
A long article in the Christian Science Monitor reflects on the new directions for the MIT Media Lab, including how it will relate with its sponsors. Director Frank Moss also speaks about confronting social problems and user-driven innovation. Moss wants…
Need proof that the business world is playing catch-up in regards to creativity, innovation and design? The prestigious Kellogg School of Management is hosting a four-day learning session on managing product design and development this month. Here’s the program content:…
Two upcoming conferences are exploring some of the implications that widely distributed technologies in our living environments (also called ambient intelligence, intelligent environments or ubiquitous computing) might have for people and the way we live. International Symposium on Intelligent…
In her blog gotomobile design ethnographer Kelly Goto reflects extensively on the importance of context assessment and the challenges of usability testing when assessing the user experience of mobile devices, as opposed to other electronic devices. “Surrounding the entire mobile…
Motorola is undertaking some interesting initiatives to deliver on its corporate slogan of ’seamless mobility’, reports Marek Pawlowski in the blog of the PMN Mobile User Experience conference. Today it announced the winners of its MOTOFWRD competition, which encouraged university…
Denmark was the first country in the world to make public services available online and is now going a step further – forcing its citizens online. Since the beginning of February, for instance, companies dealing with state institutions must submit…
In her Outside Innovation blog, best-selling author and management consultant Patty Seybold engages MIT professor Eric von Hippel (author of Democratizing Innovation) in a lively debate about lead users and lead customers. In a response Matt Locke, Head of Creative…
Aeroports de Paris presents the first ethnographic study about men’s buying behaviour in an airport. This unprecedented survey was carried out in January 2006. In an airport environment, a man travelling on his own becomes a true shopper: He is…
Michigan Governor Jennifer Granholm tells Corporate Design Foundation Chairman Peter Lawrence about her plan to make the state the innovation capital of the U.S. At the very start of the interview, she outlines a user-centred vision of design: “To me,…
[New flexible work] arrangements are bringing jobs to thousands of people with disabilities, including those with spinal cord injuries and vision loss. Fast computers and broadband connections have become so inexpensive and reliable that location is now not an issue…
Sixteen years after the Wall came down, the German capital looks like a mess: it’s virtually bankrupt, unemployment is rampant and the property market is dismal. To all intents the city is a failure – but its reborn creativity makes…
AIGA, the professional association for design, has just relaunched its Gain journal, dedicated to stimulating thinking at the intersection of design and business. The launch issue contains a huge amount of material (no less than 30 articles) organised in such…
Design Continuum CEO Gianfranco Zaccai imagines an airline that strives to provide an overwhelmingly positive customer experience I recently visited Boston’s new Ikea store with my two young children. A few days later, I flew to Italy on my usual…
A new design discipline is emerging from groups across the world. It applies traditional design skills in a new way to social and economic issues. It uses the design process as a means for a wide range of disciplines and…
The former coalmine area of Zollverein has become a symbol of structural change in the Ruhrgebiet of Germany. The large scale interventions taking place there are an example of how creative industries can become the engine of economic transformation. After…
Gapminder is a nonprofit, supported by the UNDP, dedicated to better communicating and disseminating global-development statistics — as a means to “mind the gap” between the world’s rich and poor, sick and healthy. Gapminder wants to be more than just…
Why is Intel, the giant chip maker, in the process of hiring more than 100 anthropologists and other social scientists to work side by side with its engineers? While the success of this strategy will become clearer over the next…
Britain’s historic city of Bath is to host an experiment in advanced wireless computer technology that could provide the blueprint for developing the world’s next generation of mobile phones and lap-tops. Called Cityware, the project will see 30 volunteers using…