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Culture

Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
Searched by tag:

Culture

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

5 July 2019
Experientia on addressing vaccine hesitancy

Vaccine hesitancy is a top10 global health threat. Dealing with it successfully requires understanding it as a behaviour and generating a holistic view of people’s perspectives & ecosystems. This way we can identify the best opportunities for intervention. Here is Experientia’s position on vaccine hesitancy and our tailor-made support for the vaccine industry.

2 May 2019
MacArthur Foundation’s “100&Change” competition now calling for applications

100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant problem. 100&Change will select a bold proposal that promises real progress toward solving a critical problem of our time. And it will award a $100 million grant to help make […]

19 March 2019
Interested in a career with us?

Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world-class user experiences. Please see the job descriptions on our website for more information, and send us your CV with a cover letter statement about yourself, your experience, and what UX […]

22 December 2018
Our very best wishes for 2019! / Auguri da Experientia!
4 October 2018
Bringing​ ​patients into focus at the Roche Innovation Summit

Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “​Transforming the Healthcare Experience Together​”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]

13 June 2018
Invito: DesAlps design thinking workshop per la tua startup

Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedì 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P | Corso Castelfidardo 30/a, Torino —– Nell’ambito del progetto europeo DesAlps, un team di esperti […]

24 August 2019

[Book] The Costs of Connection

The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism by Nick Couldry and Ulises A. Mejias Stanford University Press August 2019, 352 pages Just about any social need is now met with an opportunity to “connect” through digital means. But this convenience is not free―it is purchased with vast […]

4 April 2019

Old, online, and fed on lies: How an aging population will reshape the internet

Although many older Americans have, like the rest of us, embraced the tools and playthings of the technology industry, a growing body of research shows they have disproportionately fallen prey to the dangers of internet misinformation and risk being further polarized by their online habits. While that matters much to them, it’s also a massive […]

9 March 2019

Innovation is about understanding culture

Jay Hasbrouck, Founder of Filament Insight & Innovation, argues that ethnographic thinking is an overall innovation strategy that can strategically guide large organisations in how they innovate, can drive their efforts to build innovation capacity, can engage their teams with a purposeful vision, and can ensure their efforts evolve to meet changing conditions and business […]

13 February 2019

Papers on behaviour, design and the circular economy

Consumer insights into the circular economy Report of stakeholder meeting, 25 October 2018, 14 pages The “Stakeholder Meeting: Consumer Insights into the Circular Economy” in Brussels on 25 October 2018, was co-organised by the Collaborating Centre on Sustainable Consumption (CSCP) with the support of the European Economic and Social Committee (EESC), as part of the […]

20 January 2019

[Book] The Age of Surveillance Capitalism

The Age of Surveillance Capitalism: The Fight for the Future at the New Frontier of Power Shoshana Zuboff Profile Books, 31 January 2019 704 pages The challenges to humanity posed by the digital future, the first detailed examination of the unprecedented form of power called “surveillance capitalism,” and the quest by powerful corporations to predict […]

22 December 2018

The tyranny of story

In this BBC Radio 4 series, British journalist John Harris examines the potency of narrative, both in the stories that define us as individuals and in those that shape our understanding of the public domain. Story is ubiquitous – and not simply in the realm of literature and entertainment. From television and advertising to religion, […]

27 November 2018

[Report] Hiding in Plain Sight: Impact Investing in the Creative Economy

In October 2018, Rockefeller Philanthropy Advisors published Hiding in Plain Sight: Impact Investing in the Creative Economy, a new report from RPA sponsored project Upstart Co-Lab. The report is the first analysis of the tremendous potential that the creative economy offers to impact investors. It looks at more than 100 funds with $60 billion of […]

20 November 2018

[Book] Who can you trust?

Who can you trust? How Technology Brought Us Together and Why It Might Drive Us Apart by Rachel Botsman Public Affairs November 2017, 336 pages If you can’t trust those in charge, who can you trust? From government to business, banks to media, trust in institutions is at an all-time low. But this isn’t the […]

19 November 2018

What are Europe’s rules for democratic artificial intelligence?

Vincenzo Tiani has written an excellent summary in Wired Italia of the recently published “Ethical Framework for a Good AI Society: Opportunities, Risks, Principles, and Recommendations“, by AI4People, a task force of European experts. With the help of DeepL (also AI), you can find the English translation below: The technology is just around the corner, […]

18 November 2018

Consumer behaviour and the circular economy

Report: Behavioural Study on Consumers’ Engagement in the Circular Economy London Economics for the European Commission – Consumers Health and Food Executive Agency (CHAFEA) 23 October 2018, 202 pages The objective of this study was to provide policy-relevant insights on consumers’ engagement in the circular economy. The study involved several research tasks including a literature […]

17 November 2018

[Book] Uberland: How Algorithms Are Rewriting The Rules Of Work

Uberland: How Algorithms Are Rewriting The Rules Of Work by Alex Rosenblat University of California Press October 2018, 296 pages Silicon Valley technology is transforming the way we work, and Uber is leading the charge. An American startup that promised to deliver entrepreneurship for the masses through its technology, Uber instead built a new template […]

10 November 2018

Design education’s big gap: understanding the role of power

George Aye, co-founder and director of innovation at Greater Good Studio and adjunct full professor at the School of the Art Institute of Chicago, argues that for all the talk about being human-centered, one very human factor often gets overlooked — a basic understanding of how power operates in relationships between people. This lack of understanding by […]

10 October 2018

We need to save (willful) ignorance from AI

Recently the psychologist Ralph Hertwig and legal scholar Christoph Engel have published an extensive taxonomy of motives for deliberate ignorance. They identified two sets of motives, in particular, that have a particular relevance to the need for ignorance in the face of AI. The first set of motives revolves around impartiality and fairness. Simply put, […]

1 October 2018

[Book] Left to Our Own Devices

Left to Our Own Devices: Outsmarting Smart Technology to Reclaim Our Relationships, Health, and Focus By Margaret E. Morris MIT Press, November 2018, 192 pages Unexpected ways that individuals adapt technology to reclaim what matters to them, from working through conflict with smart lights to celebrating gender transition with selfies. We have been warned about […]

26 September 2018

Videos from the MyData 2018 conference

The MyData 2018 conference took place in Helsinki on August 29-31. The core idea behind the MyData movement is that we, you and I, should have an easy way to see where data about us goes, specify who can use it, and alter these decisions over time. Videos and slides are now being posted online. […]

11 August 2018

Tech companies use “persuasive design” to get us hooked. Psychologists say it’s unethical.

Behind the screens of the games we play and digital communities we interact with are psychologists and other behavioral science experts, who are hired to create products that we want to use more and more. Big tech now employs mental health experts to use persuasive technology, a new field of research that looks at how […]

27 July 2018

The emerging world of healthcare communities

We are witnessing the emergence of a new phenomenon in health care: self-organizing, online communities of patients, caregivers, clinicians, researchers, academics, and industry, all focused on a particular disease. Patient-led sites that offer support and information are the most well-known. They typically offer a moderated forum, blogs, advice, support, academic references, and a place to […]

11 May 2018

A design lab is making rituals for secular people

At the Ritual Design Lab in Silicon Valley, a small team of “interaction designers” is working to generate new rituals for modern life, with an eye to user experience. Created by Kursat Ozenc and Margaret Hagan, the lab crafts rituals for both individuals and organizations, including big hitters like Microsoft. The team’s website offers a […]

18 April 2018

[Book] The Qualified Self

The Qualified Self: Social Media and the Accounting of Everyday Life by Lee Humphreys MIT Press May 2018, 179 pages How sharing the mundane details of daily life did not start with Facebook, Twitter, and YouTube but with pocket diaries, photo albums, and baby books. Social critiques argue that social media have made us narcissistic, […]

25 January 2018

[Study] Rethinking The Smart City – Democratizing Urban Technology

Rethinking The Smart City – Democratizing Urban Technology By Evgeny Morozov and Francesca Bria Rosa Luxemburg Stiftung, New York Office January 2018 Download pdf: English version – German version Following the celebration of the “creative city” (as described by Richard Florida), the “smart city” has become the new flavor of the month—and a brand. It […]

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