Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Computerworld columnist Mike Elgan argues that most gadget and software makers don’t understand what users want most: control. Both users and product designers alike talk about user interface (UI) consistency, usability and simplicity, and system attributes like performance and stability.…
John Maeda, the new president of RISD, wrote some smart words in Esquire (where he was profiled as one of 75 most influential people): “Technological advances have always been driven more by a mind-set of “I can” than “I should,”…
The first European conference of the Usability Professionals’ Association (UPA), which was dedicated to Usability and Design, is more than a week away but the high quality of the event still lingers. The conference, which took place in Turin, Italy,…
Our friends of the UK service design consultancy Live|Work have posted some must read background articles on their website: The case for Service Design by Lavrans Løvlie Most organisations agree that their services should be oriented towards the customer. Why…
Over the last few years many terms have been proposed to describe the future of the internet: pervasive computing, ubiquitous computing, ambient intelligence, physical computing, to the frustration of some. In the end the Internet of Things seems to have…
The launch this Sunday of a Putting People First group on Facebook has been quite a success: nearly 250 members in just a couple of days. If you haven’t yet joined, do so now, as we hope it will become…
Designing for Services in Science and Technology-Based Enterprises was an interdisciplinary research project (2006-2007) initiated by Saïd Business School (SBS) at the University of Oxford. The study explored how academics, service designers, and science and technology entrepreneurs understand the designing…
Alice Rawsthorn, design critic at the International Herald Tribune, writes this week on visualisation design, which uses advanced software to illustrate complicated data so that we (that’s the 99.99 percent of us without doctorates in applied mathematics) can understand it.…
As an experiment, we created two new Facebook groups today: Interaction Design Institute Ivrea This group is open to all who ever worked, studied, consulted or visited Interaction Design Institute Ivrea and liked what happened there. It complements an existing…
If you are interested in bottom-up innovation within emerging markets using mobile phones, the recent MobileActive08 conference (more here) in Johannesburg, South Africa generated a wealth of materials. Below are some videos: Mobiles and news gathering at Al Jazeera Safdar…
Podcamp Barcelona’s Chris Pinchen interviewed Nokia’s Adam Greenfield at Visualizar ’08 (Madrid, Spain) the day after the US elections. Their conversation ranged widely over subjects including corporate Situationism, fear of ubicomp, the technological disparity between everyday life in the US…
Over the last week, I have been helping out Marcia Caines with editing her thoughtful review of the Saint-Etienne design biennial (She helped me out before on editing my piece on the Turin design policy conference). Take a look, it…
A team at IDEO led by Tatyana Mamout and Jessica Hastings has been working with the Bill & Melinda Gates Foundation recently to develop a toolkit to help NGO’s apply human centered design methodologies to the work they do with…
Ruth Kikin-Gil is the UX Design Lead at Microsoft’s Office Labs, a Microsoft innovation group which focuses on the future of productivity and information work, and an alumnus of the acclaimed Interaction Design Institute Ivrea. In this 20-minute audio interview,…
The current issue of Vodafone’s Receiver magazine — on space and location — is one of the best yet. Every week the editors invite another thoughtful thinker to contribute an essay on the topic, and this week the honour goes…
Over 250 participants are expected to attend the first European regional conference of the Usability Professionals’ Association (UPA) next month. From December 4-6, 2008, the beautiful baroque city of Turin, 2008 World Design Capital, will host the conference, themed “Usability…
Jonathan Follett, president and CEO of Hot Knife Design, Inc., a Boston based UX and web collaborative, shares his thoughts on the hybrid experience of interacting with on-line data in the physical world, through the mobile geospatial web. The article…
“How can you rob a bank in a world without money?” wonders science fiction writer Bruce Sterling, one of the collaborators of the new foresight project KashKlash. KashKlash is a lively platform where you can debate future scenarios for economic…
Hilary Cottam is the 2005 UK Designer of the Year and former director of RED [archive site], the meanwhile closed innovation unit of the UK Design Council. I interviewed her last year for Torino World Design Capital site. And she…
The Wall Street Journal reports on how businesses are tapping designers for innovative ideas on management. “When New York’s Memorial Sloan-Kettering Cancer Center wanted to make the chemotherapy process easier on patients three years ago, it sought help from an…