Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Richard Titus, acting head of user experience at BBC Future Media and Technology, quotes on his blog an excerpt from an interview Rolling Stone did with William Gibson (author of Neuromancer and Spook Country, and coiner of the term Cyberspace).…
The R&D labs of France Telecom and its commercial Orange brand cover a wide range of technological research but at first glance they also seem to be extensively involved in user research and experience design: The UK research centre has…
UXnet, the user experience network, launched its new website this week, with some major improvements. UXnet is a platform organisation that provides tools and resources for the user experience community. It works with a worldwide network of local ambassadors. The…
From Intel’s Essential Computing website: Intel Research’s over-arching vision for the future is evolving from one of proactive computing to one of Essential Computing. Over the years, we’ve been part of a steady evolution moving computing from the machine room…
Joannes Vandermeulen is a practitioner and teacher of Interaction Design. In 1987, he founded Namahn, a consultancy for user-centred design of software and online products, based in Brussels. Johannes was one of the keynote speaker at the German IA conference…
The UK Design Council sponsored conference InterSections 07 brought together 34 leading thinkers in design to consider how design is evolving and how this is affecting its relationships with other fields. The conference, held in NewcastleGateshead in October 2007, asked…
In “Responsibilities and Implications: Further Thoughts on Ethnography and Design“, presented a few weeks ago at DUX2007, UC Irvine professor Paul Dourish continues to elaborate on the use of ethnography in human-computer interaction and the “implications for design” issues he…
Umpqua Bank has opened its new store concept in Portland, Ore’s South Waterfront neighborhood. The store will serve as Umpqua’s Innovation Lab, showcasing emerging and existing technologies that foster community and redefine what consumers can expect from a banking experience.…
Donald Norman‘s shining career began with a post at Harvard and then the University of California, San Diego, where his interests in psychology turned toward cognitive science. As one of the founders of that field, he eventually shifted his energies…
Design, Wit, and The Creative Act is a half day conversation, organised by Core77, about leveraging the power of humor towards great customer experiences. In the run-up to the event, Randy J. Hunt did a short interview Allan Chochinov of…
Bob Jacobson, design consultant and editor of the anthology Information Design (MIT Press, 1999), is on a roll these days. Today the focus of his provocative commentary is the DUX 2007 conference, which he thinks is “ideologically discomforting” and “fundamentally…
Bob Jacobson, design consultant and editor of the anthology Information Design (MIT Press, 1999), was a keynote speaker last month at the 3rd International Conference on Information Design (ICID), Curitiba, Brazil. His talk which deals with “information design, user experience…
According to an article in Adweek magazine, P&G’s efforts to reinforce consumer perception of quality in its brands will be a key to the company’s success. “Historically at P&G we looked at product performance. We didn’t pay as much attention…
Last week Experientia partner Mark Vanderbeeken attended the Philips Simplicity Event in London. It was a mixture of a vision presentation, a prototype exhibition, a networking event, and a marketing opportunity. The prototypes on show were conceptual designs for social…
Brandon Schauer of Adaptive Path has just published a sharp and informative essay on “The Long Wow,” an experience and design-driven approach to creating real customer satisfaction by building genuine, widespread, and lasting customer loyalty over time. As Brandon describes…
Recognizing the increasing importance of design and its impact on the business world, California College of the Arts (CCA) has launched a new MBA in Design Strategy program, the first of its kind in the United States. Slated to enroll…
Hilary Cottam, UK Designer of the Year 2005 and former director of RED [archive site], the meanwhile closed innovation unit of the UK Design Council, is now one of the founding partners of Participle, a new social enterprise designing the…
Virtualhosting.com has published a top 100 of user-centred blogs, that provide “the latest and greatest in the people-centric field of design”. The selected sites also cover themes such as accessibility, web standards, and interfacing. I am pleased to say that…
Amazon is in the process of rolling out a redesigned site with a completely new primary navigation. As it is being tested, only some users get to see the new navigation and UI right now. However, Amazon have a “remodel”…
Visitors to the Dutch Design Week will be able to see two projects from Philips Design’s ongoing ‘Design Probes‘ programme. These projects – SKIN; Tattoo and Off the Grid; Sustainable Habitat 2020 – take a provocative and stimulating look at…