Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
As we move towards a quantified society, one shaped by data, we start to dismiss things that are unquantified, writes Om Malik of GigaOm. Empathy, emotion and storytelling — these are as much a part of business as they are…
As gadgets get more complicated, UI’s must be able to teach their users over time. Philip Battin shows how flow can be used to improve the user experience in interactive electronic consumer products in an article for FastCo.Design. “More and…
In a broader article on Big Data and privacy, the New York Times writes about the work of Alex Pentland, a computational social scientist, director of the Human Dynamics Lab at the M.I.T., and academic adviser to the World Economic…
Apple has a vision of a future in which the disembodied voice of Siri is your constant companion. It goes something like this: You arrive home at the end of a long day and plop down on the couch. A…
It’s time to start thinking strategically about designing user experiences for interconnected ecosystems like health care, argues frog’s Fabio Sergio. “Within [massive inter-connected service ecosystems such as education, finance, or health care] the aim to shape an “experience” out of…
Putting People First rarely plugs conferences (before they happen) but this one seems intriguing: RE:DESIGN/UX Design will take place in Silicon Valley on April 29–30, 2013. The events are capped at 125 attendees and the focus is on small-scale, spirited,…
Who needs a kettle with four heat settings? A washing machine with a ‘freshen up’ function? A toaster with six browning modes? What happened to the good old days of the on/off switch, asks Tom Meltzer in The Guardian. “Function…
Drew Bamford, Director of User Experience at HTC, explains Sense 5.0 and why the company’s Android UX needed redefining. “HTC radically overhauled the look and feel of Sense UI aboard the HTC One. It removed the standard homescreen of app…
A bit of an older talk, but still quite interesting: Isobel Demangeat, UX researcher at Qualcomm Corporate R&D Cambridge (UK), spoke at MEX in December 2011 on the nuances of short-range mobile interactions through augmented reality. Her in-depth talk shares…
The mobile technology of tomorrow may be real-time, always on and algorithm driven in its characteristics, writes designer Jessi Baker, but there is a real opportunity to design, create and promote open, empathetic systems allowing the Internet and connectedness to…
There is an empathy gap in technology development, argues April Demosky on the FT’s Tech Blog. “In the analytic, data-driven world of Silicon Valley, emotions often do not get factored into the latest product design. This comes down to the…
When anthropologist Natalie Hanson was asked last year to contribute to a new book called The Handbook of Business Anthropology, edited by Rita Denny and Patty Sunderland (who also wrote Doing Anthropology in Consumer Research, 2007) wrote a chapter about…
Orchestrating Human-Centered Design Guy Boy Springer, 2013 The time has come to move into a more humanistic approach of technology and to understand where our world is moving to in the early twenty-first century. The design and development of our…
Dr. William Gribbons is director of the Master of Science in Human Factors in Information Design and founder and senior consultant of the Design and Usability Center at Bentley University. An article for UX Magazine describes what he considers to…
“The New Science of Pleasure,” a new paper by Daniel L. McFadden, reviews how psychology, biology, and neurology are ganging up on economics to prove that, when it comes to making decisions, people are anything but rational. Abstract The neoclassical…
Festooned with digital accessories that track everything from his heart rate to his footsteps to his sleep patterns, Vanity Fair writer James Wolcott has plugged into the Quantified Self movement. Farewell to gut instinct, and hello to the “data-driven†life:…
This week Danielle Arad interviewed Catalina Naranjo-Bock, UX design researcher, on key UX issues that are trending today in technology. Catalina is a hybrid user experience designer and researcher who has collaborated with creative departments in companies across the US,…
Deutsch’s Douglas Van Praet discusses how focus-group feedback, and the whole notion of the consumer, are misguided and how research should focus on understanding the unconscious and improving human lives. “How [market] research studies are done is at sharp odds…
Can data heal? Yes, argues Dan Hon, whose type 2 diabetes spurred him to embrace “personal informatics” devices such as the Nike FuelBand and the Fitbit. Yet as such devices become a part of everyday life, a new challenge emerges:…
A day after the announcement that the Avis Budget Group has agreed to acquire Zipcar, the world’s leading car sharing network, for approximately $500 million, Michel Taride, president of Hertz International and executive vice president of Hertz Corporation, presents his…