Category HCD / UXD

UX and the civilizing process

Kevin Simler is clearly a highly informed and engaging writer. In this essay, he argues that “UX is etiquette for computers“. “A focus on appearance is just one of the ways UX is like etiquette. Both are the study and…

Experientia presents “BancoSmart”, the innovative ATM interface designed for UniCredit Bank

The user-centred approach is moving into finance, as banks increasingly connect to their customers’ needs and wants. As part of this trend, global banking and financial services company UniCredit Bank collaborated with user experience consultancy, Experientia, to create a user-friendly, people-centred…

Experientia rivoluziona la user experience degli ATM con “BancoSmart”, l’innovativa interfaccia degli ATM UniCredit

Le banche stanno cercando sempre più di entrare in sintonia con le esigenze ed i desideri dei propri clienti, innovando i propri prodotti e servizi secondo una approccio centrato sull’utente. Per dare concretezza a questo principio, UniCredit ha deciso di…

Four myths about UX and how to bust them

Brian Pagán describes four common UX myths and how to “bust” them: UX is too soft; it’s not based on anything Anyone can do UX UX is too expensive UX is just interaction design In synthesis: “UX knowledge and methods…

The Qualified Self

Looking at yet another tweet and another post about the Quantified Self, I started reflecting this morning on the Silicon Valley-driven fascination with the quantification of one’s own activities, body and habits. The Quantified Self movement is portrayed as the…

BBC R&D launched the UX Research Partnership

Some weeks ago the BBC announced the BBC User Experience Research Partnership, a long-term collaboration project between BBC Research and Development (BBC R&D) and leading UK universities in the fields of User Experience and Human Computer Interaction research. The academic…