The future of health care is social
Too many of us are too busy to be healthy–not because we lack awareness. It’s finding the time to do it that’s the problem. In an age of 24/7 connectivity, time feels more pressed than ever. Yet, it may be…
Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category HCD / UXD
Sustainable user research
Now, more than ever, it’s important to determine when it’s feasible to save money and the environment by conducting more user research remotely. But what are the advantages and disadvantages of remote research. Jim Ross reports in UX matters. “Although…
Can design save management?
Although design and design thinking are having a positive impact on management practice and education, Youngjin Yoo, an associate professor at Temple University , doesn’t think that the current wave of design thinking will address the fundamental crisis that contemporary…
Augmented reality: it’s like real life, but better
Charles Arthur investigates in The Observer [Sunday edition of The Guardian] how the ways in which we watch sport, read magazines and do business with each other could change for ever. “Augmented reality – AR, as it has quickly become…
A conversation with Microsoft’s UX gurus Bill Buxton and Albert Shum
Microsoft’s Channel 9 conducted a half hour video interview with Bill Buxton, Principal Researcher for Microsoft Research and Albert Shum, Director of Mobile Experience Design for Windows Phone 7 Series on creating compelling user experiences, how developers and designers can…
Creating new concepts, products and services with user driven innovation
From the Nordic Innovation website: User driven innovation is emerging as one of the successful ways of creating breakthrough innovations for companies and organisations. In this project called “Create concept innovation with users“, a Nordic and Baltic consortium lead by…
The camera never lies
Brands are starting to catch on to lifelogging – a technique that uses a tiny digital camera to capture every moment of a consumer’s day and take insight gathering to a higher level. Lifelogging involves consumers wearing a small digital…
The digital disconnect
In relentless pursuit of ‘connecting,’ we miss out on each other The Seattle Times argues that while communication and gaming gadgets have convenienced and connected us in ways never before possible, they may also be profoundly hurting our ability to…
Danah Boyd: privacy depends on context
“We’ve been looking at privacy and publicity as a black-or-white attribute for content, when really it’s defined by context and the implications of what we’ve chosen to share.” This is the essence of Microsoft researcher Danah Boyd‘s keynote speech at…
Guardian supplement on service design
The Guardian, one of the leading UK newspapers, has publish an eight-page supplement on service design (pdf) – subtitled “Design innovation in the public and private sector – in association with the Service Design Network (that Experientia is a member…
Citizens to be at heart of European policy making
A new report published jointly today by the British, Danish and Dutch governments challenges the way European institutions make decisions and argues that smart EU regulation must mean that businesses and citizens are put at the heart of all European…
Elegant technologies for complex lives
The Socio-Digital Systems (SDS) group of Microsoft Research aims to use an understanding of human values to help to change the technological landscape in the 21st century. “Beyond making us all more productive and efficient, we ask how we can…
Mindspace: Influencing behaviour through public policy
New insights from science and behaviour change could lead to significantly improved outcomes, and at a lower cost, than the way many conventional policy tools are used, argues the UK Government. MINDSPACE: Influencing behaviour through public policy was a joint…
Nokia designers on their work
Izwan Ismail, a journalist at Malaysia’s New Strait Times newspaper, talked to Nokia’s top three designers — Nikki Barton, Younghee Jung and Robert Williams — to find out what it takes to come up with a winning mobile phone. Nikki…
Can understanding human irrationality help solve our energy problems?
Behavioral economics is used to examine how consumers make decisions about everything from their life savings to which brands of jam they select in a supermarket. Hunt Allcott, a behavioral economist with a two-year appointment as the Energy and Society…
The analogue human and the digital machine
Steve Portigal, Julie Norvaisas and Dan Soltzberg of Portigal Consulting were invited by Core77 to discuss what makes their clocks tick: the analogue human and the digital machine. Steve Portigal: “I feel like there’s this tension that goes on in…
UK innovation policy should refocus on customers
UK Government innovation policy should be refocused to reflect the crucial role played by customers in stimulating and funding the development of new hi-tech companies, claims a major new report on the Cambridge hi-tech cluster. For many years, the “Cambridge…
New social innovation lab at Darden business school
(From a Darden press release) On March 19 the Darden School of Business [Charlottesville, VA, USA] and the Batten Institute [an academic research center of the business school] will launch Darden’s new innovation laboratory, or i.Lab, a state-of-the-art learning environment…
Interaction’10 videos online
Many videos of the Interaction10 conference are now online. Here are the one of the speakers mentioned in the recent review by Experientia partner Jan-Christoph Zoels. Paola Antonelli – Talk to Me Whether openly and actively, or in subtle, subliminal…
New media and its superpowers
Mimi Ito, cultural anthropologist and associate researcher at the University of California Humanities Research Institute, co-led a MacArthur Foundation-funded three year ethnographic study, the Digital Youth Project (DYP), which looked at how young people interact with new media at home,…