Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
There’s a revolution beginning in the practice of medicine, argues Bob Leckridge, a medical doctor who is working in Scotland. It’s about a shift in power which will change the way doctors work. The traditional doctor-patient relationship is based on…
Business Week reports on how Procter & Gamble is using design thinking to crack difficult business problems. In the words of Cindy Tripp, marketing director at P&G Global Design: “The analytical process we typically use to do our work—understand the…
It’s half a year old but I only now discovered it: Having identified Service Design as an important new issue for the support of design in companies, SEEdesign developed a range of extra activities including workshops and training sessions on…
Three years ago we founded Experientia. It has been a very exciting ride since. In three years we worked with some of the best companies in the field and some of the best people too. Here they are in alphabetical…
Matt Rhodes, head of client services at FreshNetworks, writes about a study that studies, tracks and measures the impact of the internet on consumer behaviour across three European countries (UK, France and Germany), and suggests that the internet is twice…
For the last two years, David Frohlich and Matt Jones have worked together on StoryBank (movie), a project enabling textual and computer illiterate people to build a repository of audio-visual content via camera phones. Vodafone Receiver magazine has published their…
In May this year, the Guardian weekly published a 5-page special report for World Telecommunication and Information Society Day on how new technologies are improving the lives of people around the world, with a particular emphasis on developing nations. Articles…
A few days ago I was part of a panel at the Biella Chamber of Commerce. Biella is a small city in the North of Italy, that became wealthy because of its textile industry, and is now coming to terms…
Two articles in design mind, the online and print magazine of frog design, are worth pointing out on this blog: 555 Million Subscribers & Counting As the competition grows in China’s mobile market, it is cultural dynamics that will determine…
If you are interested in the elderly, two interesting UK studies were published this week. The first report, “Living in the 21st century: older people in England” (press release – study download) presents a major longitudinal study (316 pages) about…
Press release: Hyderabad, India – Royal Philips Electronics (NYSE: PHG, AEX: PHI) today announced a series of new portable, compact patient monitors that provides a reliable, yet affordable means to observe and care for patients. Now available to healthcare providers…
Nadyne Mielke, user experience researcher in the Macintosh Business Unit at Microsoft wasn’t so impressed apparently with Adaptive Path’s recent book Subject To Change: Creating Great Products & Services for an Uncertain World: Adaptive Path on Design. “I was disappointed…
Demos, the UK “think tank for everyday democracy”, hosted a conversation with Clay Shirky a few days ago. He was in conversation with Demos Associate and School of Everything CEO Paul Miller, talking around the ideas thrown up by Here…
NESTA, the UK innovation organisation, has published a research report and policy briefing on how users are changing the rules of innovation. User-led innovation – where users play an active part in the development of new or improved products and…
New mapping technologies are fundamentally changing the way we experience the city. Urban planners Varnelis and Meisterlin explore the busy intersections of design and cartography in a long and excellent essay on Adobe’s Design Center Think Tank. “Today’s intelligent maps…
Andrew Grill, a UK telecoms senior executive, discusses the future of the Subscriber Identity Module, better known as the SIM card. “As a tool that securely manages a subscriber’s identity, the SIM is the only remaining element of the mobile…
Consumers have always used — or misused — products however they see fit. Adweek reports on why some companies now follow the lead of consumers who have their own ideas about product usage. “Consumers have always used — or misused…
MobileActive reports on two studies that explore how low-income people use mobile technology in Brazil and South Africa. This rise of mobile phone use by low-income and so-called ‘base-of-the-pyramid’ users raises a number of questions. Are low-income people using mobile…
I just wrote a long article on Core77 on the international three-day Changing the Change conference “on the role and potential of design research in the transition towards sustainability”, which just ended here in Turin, Italy.
Yann Gourvennec, head of internet and digital media at Orange Business Services, wonders whether making users’ live easier is a sustainable marketing argument for the development of a business. The article’s premise intrigued me but it was a disappointing read.…