Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Anthropologist Natalie Hanson has written a series of blog posts regarding Agile methods and the implications for user experience work. Recognizing Agile List of the top ways to know you’re working in an Agile environment A brief overview of Agile…
Recently Steve Whittaker, professor of human-computer interaction at the University of California at Santa Cruz, sat on a national committee to evaluate HCI research funding. “As part of that process, we discussed past successes and current challenges for HCI. It’s…
A year ago, in July 2012, Business Innovation Factory (BIF) began a partnership with Children’s Medical Center in Dallas to find “new models of careâ€, and better serve five counties of children and their families in North Texas. In this…
Three different categories of device – for the ears, eyes and wrists, and each with its own set of uses – will soon become prevalent, predicts new Intel chief executive Brian Krzanich. What the killer apps of these will be,…
The emerging experience economy offers a possibility – yet only a possibility – for rethinking and designing new frameworks for social interaction and new forms of behavior more conducive to mindfulness, conviviality, good sociability, and civility. But such designing, or…
“Too many well-intentioned products fail because they feel like ‘haftas,’ things people are obligated to do, as opposed to things they ‘wanna’ do,” writes Nir Eyal on Techcrunch. “When faced with ‘haftas,’ our brains register them as punishments so we…
How do you buy or sell something so abstract as an “experienceâ€? And what is it worth? That’s not an idle question for companies in the sharing economy. The experience of staying in an Airbnb apartment–with all its quirks, blemishes…
Interaction 14 just announced its first keynote speakers: Saskia Sassen is someone to look forward to. A sociology professor at Columbia University, she is known for her critical and thought provoking thinking on a wide variety of themes that are…
In the second of two columns exploring the impact of digital culture on design, Sam Jacob looks at how Google Maps is reshaping cities while Apple, Facebook and Amazon are reshaping the natural landscape by building their own headquarters as…
In this first of two columns about the impact of digital culture on design, Sam Jacob asks what America’s Prism surveillance program tells us about design thinking. “Prism tells us something about design in the twenty-first century. […] It tells…
On 20 September 2012, the Seoul Metropolitan Government disclosed its plan for promoting the “Sharing City, Seoul†project, which includes 20 sharing programs and policies for generating or diffusing “sharing city†infrastructure after declaring the “Seoul as a Sharing City 
The social innovation book Legible Practices aims at codifying the practises of stewardship, as exhibited by innovators who are consciously rethinking institutions to better meet the challenges of today. It is the last book by Helsinki Design Lab, the recently…
Museums visitors are no longer as satisfied with rows of objects on display. They want the objects to tell a story. They want to understand the main message of the exhibit without reading a single block of text. Mary Oakland,…
Intel and its team of futurologists and anthropologists have a vision of a world where the technology is not an adjunct (as the mobile phone or the tablet is now) but embedded in our lives, generating and mining data in…
The producer-consumer model is so ingrained in our society that we tend to treat everything like a product—a one-and-done offering that can be pushed to the market and forgotten. Yet, writes interaction and service design consultant Andy Polaine, online experiences…
Many agree that a combination of factors – a demand for better user experience, the rise of ubiquitous technologies and more readily accessible datasets – present the conditions necessary for a more enjoyable life as a citizen of our country.…
We are pleased to invite you to the second in the “Talking Design” lecture series with Dan Hill, CEO of Fabrica. On Thursday July 4th, designer and urbanist Dan Hill will speak about smart citizens, in his talk “The not-so-smart…
Having worked on Apple’s User Interface Technologies and introducing the term “user experience†to company execs in the early 90s, Mitch Stein knows a thing or two about how humans interact with computers. “The term ‘user experience’ is more than…
Robert Hoekman Jr. provides his list of 13 beliefs on the value of user experience strategy, design, and designers, “one for every year [he has] been in the web industry”.
Trust is a Choice – Prolegomena of Anthropology of Trust(s) by Stephanie A. Krawinkler 189 pages, 2013 Carl-Auer Verlag (Publisher) [Amazon link] [Extract] Trust is a universal but culture-bound phenomenon and a critical success factor in corporate life. The author…