Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
“The ability to explain complex academic theories in palatable layman’s’ terms is the mark of a good teacher—and Don Norman is certainly that,” writes Ken Grobe in his commentary accompanying the video of the interview. “He is, of course, much…
Three new articles have been published on the UX Matters site: Ethnography in UX by Nathanael Boehm, user experience and social interaction designer for the Australian Government, Canberra, Australia “In this article, I want to look at ways in which…
Louis Rosenfeld, president of the Board of Directors of UXnet, announced last night that the user experience network is being disbanded: “On behalf of UXnet’s board of directors, I have a bit of difficult news to share: we are disbanding…
The Domus Academy in Milan is launching a new Masters in Service Design. “Domus Academy’s distinctive approach is to consider the aesthetic of the experience along the parameters of quality and efficacy for a good service performance: such a dimension…
Anand Giridharadas, columnist at the New York Times and the International Herald Tribune, is at it again in his usual delightful way. This time he reflects on the nature of human motivation. “Call it, perhaps, the great showdown over the…
Paul Dourish, a researcher frequently written about on this blog (check e.g. Monday’s mentioning of his paper on Postcolonial Computing), has posted a few more papers that are worth exploring: “Resistance is Futileâ€: Reading Science Fiction Alongside Ubiquitous Computing Personal…
Ludinno, a hands-on user-driven innovation-project, has provided new concepts, ideas and knowledge for businesses, and a platform for a Nordic research cooperation in the field of merging design and user-driven innovation (UDI) processes. In the project students supported by academics…
As part of its “Future By Design” series, Forbes Magazine interviewed Jon Kolko, associate creative director at Frog Design and founder of the Austin Center for Design, on how a “well-crafted product can make the world a better place.” Forbes:…
Rachel Botsman, co-author with Roo Rogers of the upcoming book “What’s Mine is Yours: The Rise of Collaborative Consumptionâ€, was one of the speakers at TEDx Sydney, the conference which featured a selection of Australia’s leading visionaries and storytellers on…
Will Evans (Director, Experience Design for Semantic Foundry) and Daniel Szuc (Principal Usability Consultant at Apogee) have created UX Leadership, a new publication and forum to discuss leadership in the context of the UX community, and “to start a user…
Here are some of the CHI 2010 papers we like: On cross-cultural HCI Postcolonial computing: a lens on design and development Lilly Irani, Janet Vertesi and Paul Dourish, Department of Informatics, University of California, Irvine; Kavita Philip, Department of Women’s…
Alice Rawsthorn, design critic of The New York Times, reports on Loops, an experimental project created by Participle, the British social design group, that aims to help young people to become more confident, ambitious and resourceful. “[Hilary] Cottam [, co-founder…
Screen Future The Future of Entertainment, Computing, and the Devices We Love By Brian David Johnson June 30th 2010 will see the publication of the book, Screen Future: The Future of Entertainment, Computing and the Devices We Love, by Brian…
Whitney Quesenbery and Kevin Brooks, authors of the book “Storytelling for User Experience: Crafting Stories for Better Design”, describe how storytelling can help you collect, analyze and share user research information. “Stories can help you collect, analyze and share qualitative…
Smart meters represent a fork in the road for energy suppliers; engage with customers now and build value-added experiences that re-energise the supplier-consumer relationship, or do nothing and run the risk of third parties exploiting customer data and further eroding…
After 15 years as the net’s publishing platform of choice, a movement is growing that wants to put the web back in its box. “After the desktop OS and browser wars of the late 90s settled down in to uniform…
John Zeratsky, senior designer at YouTube, and Matt Shobe, staff user experience designer at Google, gave a talk at Google I/O, the annual web developer conference, on “creating positive user experiences”. “Good user experience isn’t just about good design. Learn…
Handbook of Global User Research by Robert Schumacher (editor) Morgan Kaufmann October, 2009 336 pages User research is global – yet despite its pervasiveness, practitioners are not all well equipped to work globally. What may have worked in Nigeria may…
I finally had a chance to listen to the two excellent keynotes of Design Everything, the futures conference that took place last month in Manchester, UK. Keynote: Ben Cerveny Ben Cerveny‘s keynote explored how, as newly-emerging urban-scale technology infrastructures are…
Architectural historian Mitchell Schwarzer has published a two-part essay that explores how technology — especially the real-time, mediating imageries of augmented reality — influences how we perceive and inhabit place. “We’re in the first stage of a transformation of our…