Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Ben Fullerton has an article out in the March/April issue of Interactions magazine on Co-creation in Service Design. It focuses on the “Make It Work†project for the Sunderland City Council and live|work’s efforts to collaborate on the design of…
Yesterday I was in Lille, France, to speak at a small conference on service design organised by Philippe Picaud, the highly dynamic design director of Oxylane-Decathlon. Decathlon is an international private sports retailer that many may know, since it is…
Dave Zuvernik, senior user research specialist on Adobe XD’s Mobile and Devices team proposes a model with five dimensions – core, social, contextual, cloud and multi-screen – to create compelling mobile experiences: “Have you ever used a mobile application that…
The website of Microsoft Research seemed to have been redesigned recently and contains some nice interviews: Buxton putting design into MIX Bill Buxton of Microsoft Research, who delivered a keynote address in Las Vegas on March 18 during MIX09, the…
A few weeks ago the Sonos Multi-Room Music System, a wireless music system, which allows music-lovers to play all the music they want, was honoured with the international iF product design gold award 2009 because of its people-centred innovation, and…
Jack Schofield of The Guardian has published a nice short story about the user experience of interacting with the Microsoft surface: “Microsoft was using a shallow pool as the “attract mode”, and the screen image looks and behaves like water,…
Adaptive Path organised a panel on service design yesterday. Panellists were Shelley Evenson (CMU), Robert Glushko (UC Berkeley), and Christi Zuber (Kaiser Permanente). No matter where the economy heads, one thing is certain: we’re living in a service economy. Approximately…
Gabriel White, interaction design director at Punchcut in San Francisco, affirmed context as king in the design of mobile and location-aware computing at Australia’s 4 day Web Directions South conference in September last year. I came across the presentation only…
Tish Shute’s UgoTrade website is quickly becoming one of the prime sites in the field. In the last months she interviewed Andy Stanford-Clark (IBM Master Inventor), Robert Rice (CEO of Neogence), Usman Haque (architect and director of Haque Design +…
Rik Myslewski of The Register reports on augmented reality on mobile devices: Future phones will recognize buildings and people by sight and replace reality with something better. They’ll also have roll-out HD displays. Or projectors. Or they’ll dock with your…
The March issue of Metropolis is focused on products with the theme of Good Design. Several articles are fitting quite well with the topic of this blog: What is good design? By Peter Hall The 20th-century definition of “good design 
In a Q&A, user experience director Irene Au explains to Business Week how Google can manage design and consistency in its traditionally bottoms-up culture “As Google products proliferate beyond search, design decisions become more critical if the company wants a…
Julian Bleecker of Nokia calls it a “short essay”, but “Design Fiction: A Short Essay on Design, Science, Fact and Fiction” is really a 97 page book. “Extending this idea that science fiction is implicated in the production of things…
Darren Waters, technology editor at the BBC, reports from Austin, Texas on the future of touch: “The success of the iPhone has given rise to a new grammar of touch control while the advent of multi-touch in Windows 7 will…
Over the last few months, Franco Papeschi and Tory Dunn of the Vodafone User Experience team have been doing work on a set of principles and guidelines to support the formation of ethical / sustainable social enterprise services. They were…
“What is a sustainable lifestyle? What will our daily lives become if we agree to change some of our routines? How do we reduce our environmental impact without lowering our living standards?” A new book, edited by François Jégou and…
We live in the Global Location Age. “Where am I?†is being replaced by, “Where am I in relation to everything else?†Penn State Public Broadcasting is developing the Geospatial Revolution Project, an integrated public service media and outreach initiative…
Reena Jana of Business Week reports from SXSW on the activities of Moshe Tamssot, Kraft’s VP of New Services. “Formerly of American Express and G.E., Tamssot was hired about a year and a half ago to help Kraft “transform†itself…
The Turin-based non-profit organisation Area, which supports families with disabled children, just launched its new website, developed with the intensive support of Experientia. The site, named Di.To (Disabilità a Torino), offers information and orientation to families of children with disabilities…