Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Service design
France caters to market for the most simple of computers [International Herald Tribune]
I just wrote on Core77 how French Internet service provider, Neuf Cegetel, has taken inspiration from the legendary Minitel to develop the Easyneuf computer based on a similar low-cost model, aimed at people who are unable or unwilling to buy…
Living Labs conference in Belgium
When computers need human help [The International Herald Tribune]
MIT Media Lab Europe founder starts Distance Lab
New Web sites connect lenders and borrowers [International Herald Tribune]
About a year and a half ago I wrote about Zopa, a P2P banking service in the UK, and therefore a potentially disruptive innovation in the financial services sector. The International Herald Tribune has meanwhile discovered it as well: A…
Nokia Research on new potentials for car sharing
New network for user-driven innovation in Denmark
A network of companies, designers, researchers and organisations are joining forces to write a script covering user-driven innovation. The purpose is that in the future, other players may utilise the pilot project’s experiences, writes Denmark’s daily business paper Børsen (and…
The Economist on the end of the cash era
Glossary of social media for non-techies
Be connected on the go: not anytime – not anywhere [Swisscom Innovations]
Demos project on user-led service design in local authorities
The TRIL Centre: ethnographic research on ageing to develop healthcare technologies for the elderly
Book: Designing Emotions in Online Travel
The new book Designing Emotions in Online Travel by Soraia Cardoso of Sotopia Usability and René Vaartjes, provides new insights on how to arouse positive emotions at travel websites by using specific graphic elements, colours and online functions to ultimately…
Innovation and the prosperity of nations [Core77]
“At the recent Competitiveness Summit, the connections between business and innovation were made starkly clear,” writes Nico Macdonald in a Core77 article. In November 2005 the UK Treasury published the Cox Review of Creativity in Business, addressing “a question that…